Arkadin Launches 'Arkadin(TM) Oneplace' Feature Rich All-in-One Conferencing Solution

(Marketwire Via Acquire Media NewsEdge) PARIS -- (MARKET WIRE) -- 02/09/12 -- Arkadin, a leading global collaboration service provider, today announced the introduction of Arkadin™ Oneplace. The feature rich audio, web and video meeting solution is based on the Adobe® Connect™ technology platform and integrates Arkadin's comprehensive audio services into a unified audio, video and web conferencing solution. Arkadin Oneplace is delivered "as a Service" for fast, scalable deployment with a low upfront investment.

With Arkadin Oneplace customers will have an intuitive all-in-one unified collaboration offering for all their conferencing needs -- from small-group screen sharing to online trainings and larger, more complex interactive conferences. Adobe's Flash-based technology combined with Arkadin's new hybrid audio conferencing capabilities results in an easy to use, rich collaboration experience available across multiple devices. Customers will benefit from increased productivity, greater business continuity and cost savings from reductions in business travel.

Key features of the Arkadin Oneplace "all inclusive" solution include: Hybrid audio conferencing with IP and standard telephony in a single meeting room High resolution video conferencing with up to 100 simultaneous webcam displays Advanced web content sharing, customizable layouts and intuitive interface for recording, polling, Q&A Connectivity over multiple mobility devices for conferencing on the go, anywhere Arkadin's single dedicated account team, training academy and 24/7 live local-language assistance for efficient deployment "With the introduction of Arkadin Oneplace, Arkadin significantly strengthens their services in a new area we describe as "personal web-based collaboration" which includes HD video, integrated audio, and presentation/data sharing," said Marc Beattie, Managing Partner, Wainhouse Research. "The easy to use features, rich interactions and robust architecture will have strong appeal as businesses of all sizes increasingly demand unified conferencing solutions." "With Arkadin Oneplace we build on our promise of integrating the highest quality audio, web and video technologies, while meeting our customers' desire for a single solution to meet all their collaboration needs," said Thomas Boudier, Arkadin's co-founder and CTO. "Together with our unrivalled local service offering, we're confident it will result in a powerful value proposition and accelerate our strong global growth." Arkadin Oneplace is available immediately in all global markets. For more information, please visit: www.arkadin.com/s-pn-arkadin_oneplace.html About ArkadinFounded in 2001, Arkadin is a leading Global Collaboration Service Provider offering a complete range of remote collaboration solutions from audio, web and video conferencing to Unified Communications. Arkadin enables all types and sizes of organizations to communicate and collaborate effectively using its user-friendly and cost-efficient solutions to increase business productivity. With a global network of 49 operating centres in 28 countries across six continents, Arkadin delivers its business solutions using a SaaS model so customers benefit from fast, scalable deployments with a high ROI. Arkadin provides added value to its 14,000 customers with dedicated, local support. www.arkadin.com.

Source: Arkadin

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.