Contact Center Solutions Industry News

TMCNet:  UNITED STATES : General Dynamics Awarded Defense Information Systems Agency Contract for Omnibus Network Enterprise Program [TendersInfo (India)]

[February 04, 2012]

UNITED STATES : General Dynamics Awarded Defense Information Systems Agency Contract for Omnibus Network Enterprise Program [TendersInfo (India)]

(TendersInfo (India) Via Acquire Media NewsEdge) General Dynamics was awarded a contract by the U.S. Department of Defense's Defense Information Systems Agency (DISA) to provide information technology (IT) services in support of the Omnibus Network Enterprise (ONE) program. This five-year, multiple-award, indefinite delivery, indefinite quantity contract has a potential value of $476 million to all nine awardees.

General Dynamics will provide IT services and support to a variety of U.S. government customers via task orders issued under this contract. The support will span a range of telecommunications and information technology requirements.

"General Dynamics is honored to be part of this program," said Zannie Smith, senior vice president of the National and Homeland Security Division for General Dynamics Information Technology. "We look forward to providing critical information technology services to the agencies that leverage this DISA contract to improve efficiencies and deliver on their missions." This contract was awarded to General Dynamics One Source, which comprises General Dynamics Information Technology, General Dynamics Advanced Information Systems and General Dynamics C4 Systems.

(c) 2012 Euclid Infotech Pvt. Ltd. Provided by Syndigate.info an Albawaba.com company

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources