Ingersoll Rand announces product integration with Salamander Technologies

(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 04 November 2011 Release date- 03112011 - CARMEL, IN - Ingersoll Rand Security Technologies, a leading global provider of security and safety solutions and manufacturer of contactless smart credentials and readers, and Salamander Technologies, the nation's leading supplier of tracking solutions and field-based incident management tools, announced today that people who use a smart card to gain access into a building can now use that same ID card for accountability purposes outside the building.

The dual-purposed aptiQ smart card can incorporate Salamander's interTRAX suite of accountability solutions, resulting in a multi-function ID that fulfills daily access control and other smart card-based tasks within the building, as well as personnel tracking outside the building during planned events, natural disasters or emergencies.

'This new integration is a smart solution for organizations wanting to improve their ROI,' emphasizes Russ Miller, Salamander Technologies president. 'Groups already using Ingersoll Rand's aptiQ smart cards can now extend its functionality to include our accountability solution. Those just starting an identification program can get an ID with both solutions built in from the start.' 'Computerized incident management, site security and personnel accountability have become major responsibilities for corporate management, not just first responders and government agencies,' adds Raj Venkat, Ingersoll Rand Security Technologies vice president, marketing. 'Using MIFARE DESFire EV1 technology and an open architecture, the aptiQ smart card provides a higher level of security and a way to increase the security of access control solutions today while providing a pathway to other smart credential applications, such as incorporating Salamander's interTRAX suite of accountability solutions.' Salamander Technologies pioneered the concept of electronic tracking and accountability in early 2001. Their solution set the standard in the industry and is used by more than 5,000 agencies nationwide. The company's pedigree lies in its ability to create high-capacity ID cards and site passes and then use those cards to track anyone at the site of an incident including first responders, mutual aid, victims, evacuees, visitors and others. The company's 'Data-in-the-Tag' advantage uses PDF 417 barcodes, RFID and smart card technologies to increase site security, health and safety, time savings, and federal reimbursements.

Both Salamander Technologies and Ingersoll Rand Security Technologies are suppliers to the Identification Systems Group, a nationwide network of local experts in identification, security and card personalization. Each company works together to provide seamless nationwide support and collaboration in the identification and card issuance industry.

[Editorial queries for this story should be sent to newswire@enpublishing.co.uk] ((Comments on this story may be sent to info@enpublishing.co.uk)) (c) 2011 Electronic News Publishing -

[ Back To Contact Center Solutions Homepage's Homepage ]

Related Contact Center Solutions Articles

MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
[ Read More ]
05/21/2013

Liverpool Bosch Contact Center Hopes for Threefold Expansion by Year End
[ Read More ]
05/03/2013

Bunchball Unveils Augmented Gamification Tools for Jive Platform
[ Read More ]
04/08/2013

Teleperformance Earns the Multimedia Contact Center Award
[ Read More ]
03/19/2013

Shangri-La Unveils Customer Contact Center in China
[ Read More ]
03/13/2013

B. Braun Uses NextiraOne for UC and Contact Center Support
[ Read More ]
03/12/2013

Contact Centre Australia Generates Job Growth in Wellington, New Zealand
[ Read More ]
03/04/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.