Contact Center Solutions Industry News

TMCNet: Long Distance US provider selects DIGITALK IP

[July 12, 2010]

Long Distance US provider selects DIGITALK IP

(M2 PressWIRE Via Acquire Media NewsEdge) Milton Keynes -- VIP Communications, a leading provider of voice communications solutions for consumers around the world, today announced a platform migration to DIGITALK's VoIP switching solution. Migrating from DIGITALK's traditional TDM platform to the SIP Application Server, VIP Communications will increase network efficiencies and provide enhanced services to its customers economically.

"We have a long history with DIGITALK and have great confidence in their ability to deliver," said Graham Milne, Managing Director at VIP Communications.

"We have enjoyed a long rewarding partnership over the past fourteen years" said Justin Norris, CEO of DIGITALK. "VIP Communications originally selected our TDM switching platform in 1996, and when VIP Communications looked to move to IP they again selected DIGITALK and our NGN solution. In their evaluation of both our TDM and IP capabilities, we out-performed our competition in every aspect. We look forward to continuing our partnership as VIP Communications grow on our Media Application Server." About DIGITALK DIGITALK is a leading independent communications platform and applications vendor that enables service providers to roll out enhanced services rapidly and profitably. Service-ready applications include; Prepaid Cards, Prepaid Mobile, Broadband Telephony, IP Virtual Office and Service Numbers.

Founded in the UK in 1996, DIGITALK has installed more than 1200 service platforms worldwide, and has over 400 customers, ranging in scale from smaller service providers to national operators.

The success of DIGITALK and its customers is based on a suite of pre- and post-paid applications built on a platform that offers NGN and TDM deployment options, integral network, operations and business support capabilities, and a service creation environment for service innovation.

DIGITALK customers are supported world-wide by comprehensive 24x7 SLAs backed by full on-line case management.

About VIP Communications Ashburn, VA based VIP Communications Inc. provides long distance and international calling services that enable customers to stay in touch with family and friends and business contacts, worldwide. VIP's calling services are available from both land lines and cell phones at highly competitive rates. The company has experienced rapid growth in recent years by specializing in international calling services with excellent quality connections and world class customer service via its live person help desk.

((Comments on this story may be sent to info@m2.com)) (c) 2010 M2 COMMUNICATIONS

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