CTIA-The Wireless Association Issues Statement on GAO Report on Wireless Phone Service
Dec 14, 2009 (Close-Up Media via COMTEX) --
The CTIA-The Wireless Association President and CEO Steve Largent issued the following statement in response to the U.S. Government Accountability Office (GAO) report on wireless phone service:
"While we have not yet had a chance to read the full report, the wireless industry is pleased that 84 percent of Americans are very or somewhat pleased with their wireless service. In this fiercely competitive industry, our members work very hard for each customer to provide them with the best products and services.
"We understand there may be some confusion over early termination fees. There are many choices available for consumers, including options that do not have any early termination fees such as unsubsidized handsets without a contract and a prepaid plan that has no contract. More than 20 percent of American wireless consumers choose these options. After listening to their customers, carriers who serve more than 94 percent of the postpaid market have adopted pro-rated early termination fee policies.
CTIA is an international association for the wireless telecommunications industry, representing carriers, manufacturers and wireless Internet providers.
((Comments on this story may be sent to firstname.lastname@example.org))
[ Back To Contact Center Solutions's Homepage ]