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Millennium Teleservices #1 Outbound Teleservices Agency in the US
For Immediate Release
Millennium Teleservices, LLC Named #1 on the 2009 Top 50 Teleservices Agencies Ranking by Customer Interaction Solutions Magazine
Edison, NJ (March 12th, 2009) � Millennium Teleservices, LLC announced today that Technology Marketing Corporation (TMC (News - Alert)®), a global integrated media company, (has ranked Millennium #1 on its 24th Annual Top 50 Teleservices Agencies by its publication Customer Interaction Solutions®.
�Millennium Teleservices (www.mmtel.com) is proud of continuing its longstanding position as one of the premiere outbound teleservices agencies in the United States. We are particularly pleased to recapture our #1 ranking especially during these financially challenging times�, said Lisa Slader, President of Business Operations.
�It is the intention of our new leadership team to blend the preservation of past successes while creating a twenty first century culture based on global respect and right relations with all - our clients, employees, suppliers, the environment, and corporate citizenship�, said Millennium�s Acting Chief Executive Officer.
The 24th Annual Top 50 Teleservices Agencies Ranking recognizes the top outbound and inbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes they have completed during the past year.
�The editors of Customer Interaction Solutions have ranked Millenniums a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers that they are one of the largest outsourced call center providers in the industry,� said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. �This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.�
MILLENNIUM has met the stringent criteria set by the editors of Customer Interaction Solutions. MTS (News - Alert)�s billable minutes were verified by the editors for accuracy and reliability and submitted a letter of verification from its telephone service providers certifying the number of minutes billed during the 12 month period from November 1st, 2007 to October 31st, 2008.
The Top 50 Outbound Teleservices Agencies rankings are published in the March 2009 issue of Customer Interaction Solutions magazine and the Inbound ranking, together with the interactive inbound and the global aggregate ranking, will be published in the April 2009 issue.
About Millennium
Millennium Teleservices LLC, a subsidiary of CDG Management, LLC has been privately held for over twenty years. Millennium has offices in 30 states and employs several thousand workers. We have been a leader in commercial outbound teleservices, including fundraising (thru our sister company) for over a decade. We have recently expanded our inbound service offerings and are preparing to launch insurance services later this year. Please visit www.mmtel.com or www.civicdevelopmentgroupnj.com for more information on how we can help you acquire new customers and maximize your existing relationships.
About Customer Interaction Solutions Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com .
MILLENNIUM Contact:
Lisa Slader President of Business Operations Tel: 732-512-9800 ext 12070
lslader@mmtel.com
www.mmtel.com
TMC Contact:
Jan Pierret Marketing Manager Tel: 203-852-6800 x228 Fax: 203-853-2845 jpierret@tmcnet.com www.tmcnet.com
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