Contact Center Solutions Industry News

TMCNet:  Ryla to Present Conference Session at INTERNET TELEPHONY Conference & EXPO East 2009

[January 28, 2009]

Ryla to Present Conference Session at INTERNET TELEPHONY Conference & EXPO East 2009

TMCnet News
 
Ruben Maury to Discuss Importance of Implementing Communications Technology that Supports Call Center Excellence at IP Communications Industry’s Leading Event at Miami Beach Convention Center in February
 
ATLANTA, JANUARY 28, 2009 — Ryla today announced that Ruben Maury, Vice President of Information Technology, has accepted an invitation to participate in a panel discussion entitled, “Strategic Planning: Why IP in the Contact Center,” at TMC’s (News - Alert) INTERNET TELEPHONY Conference & EXPO East 2009 on February 3rd at the Miami Beach Convention Center in Miami, Florida.
 
INTERNET TELEPHONY Conference & EXPO, held February 2-4, 2009, is the world’s largest and best-attended IP Communications trade show.  At the 2008 east coast event last January, the show drew over 7,000 buyers and sellers of IP Communications products and services.  The show in February will mark the 10th anniversary and be the 19th INTERNET TELEPHONY Conference & EXPO, and TMC once again projects total attendance to exceed 7,000.
 
“Participating in this panel discussion is of tremendous interest to me since Ryla has successfully implemented IP Telephony platform in our contact center locations. We’ve experienced marked success with IP Telephony and are excited with the opportunity to share our experiences with others who can draw benefit from it,” said Ruben Maury, Ryla’s Vice President of Information Technology. “I look forward to the dialog with peers and learning from others, some tips that may give us ways to enhance our success.”
 
“We are very pleased that Ruben Maury from Ryla will be participating in this year’s show.   Ryla is widely recognized and respected as an industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear his perspective on IP Telephony for the contact center,” said TMC president and conference chairman, Rich Tehrani (News - Alert).  “Over the past twelve months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution.  As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits.”
 
Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez (News - Alert) at 1-203-852-6800, ext. 146 or at drodriguez@tmcnet.com.
 
About Ryla
Ryla is a leading provider of global customer contact solutions for companies and government agencies requiring Excellent Interactions Every Time. Domestically focused, Ryla delivers both ongoing and on-demand customized solutions and staffing to meet each client’s business goals, including quick ramp-up, project-based solutions for crisis response, seasonal retail and political needs. Headquartered in Kennesaw, Georgia, Ryla is a different kind of call center, ranked one of the fastest growing private companies in the nation by Inc. magazine and nationally recognized as a top workplace. To learn more, visit www.ryla.com or call 1-888-YES-RYLA.
 
For more information regarding this release or Ryla, contact:
Jill Purdy                                             
Public Relations                                   
704-236-2501, jpurdy@ryla.com                                            
 
Karen Clay
VP Marketing
678-322-5037, kclay@ryla.com
 
Ryla, 2120 Barrett Park Drive, Kennesaw, GA 30144
 
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs.  TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast (News - Alert)* and by two to three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.  For more information about TMC, visit www.tmcnet.com.
 
TMC Contacts:
Mostafa Razzak
JMR Worldwide
646-442-3361
 
Todd Keefe (News - Alert)
For Immediate Release
617-262-1968
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Edited by Michelle Robart

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