Contact Center Solutions Industry News

TMCNet: Local CRM Experts Share What's Hot, What's Not at TAG CRM Meeting

[January 21, 2009]

Local CRM Experts Share What's Hot, What's Not at TAG CRM Meeting

ATLANTA --(Business Wire)--

Bruce Culbert, CEO, iSymmetry and Chairman/Co-Founder, myCRMcareer, will join fellow panelists to discuss What's Hot and What's Not at the upcoming "State of the CRM Industry" meeting. The event is sponsored by the TAG CRM Society, which provides a platform for exchanging ideas related to selling, servicing and marketing to customers.

WHAT: Panel Discussion: "State of the CRM Industry," moderated by Graham Clark, TAG CRM President

WHO (Panelists): Bruce Culbert, CEO of iSymmetry and Co-Founder of myCRMcareer.com - For over 25 years Mr. Culbert has led ground breaking IT and new business initiatives for companies including IBM, BearingPoint, KPMG and Salesforce.com. He is currently CEO of iSymmetry, an Inc Magazine fastest growing company, and a premier provider of IT outsourcing, consulting and recruiting services for the public and private sector www.isymmetry.com. Mr. Culbert also Co-founded myCRMcareer.com, LLC, the world's only social network dedicated to the advancement of CRM professionals www.mycrmcareer.com. Culbert is a member of the Board of Directors for the Center for Professional Selling at the Coles College of Business, Kennesaw University.

Anna Convery, CMO ClickFox - Ms. Convery handles global ClickFox' marketing and market development. Previously she was SVP of marketing and product management at Nexida Inc. Convery has held various marketing and business development roles at IBM, Jacada Ltd. and Unibol Inc. throughout EMEA (Europe, Middle East and Asia) and North America. She is the recipient of the 2007 Women in Technology of the Year Award, and was recognized as one of Atlanta's 40 under 40 as recognized by the Atlanta Business Chronicle.

Mark Storm, Regional VP, salesforce.com - Mr. Storm is Salesforce.com's VP of Sales for the Southeast where he manages sales and marketing for field sales, focusing on the enterprise customer base. His primary responsibilities are acquiring new customers and retaining existing ones. Mark has been in the technology industry for 15 years. Before salesforce.com, he held management positions at Convergys and Portal Software and sales positions at IBM and Oracle in their applications business.

WHEN: Thursday, January 22, 2009

7:30 AM - 9:00 AM EST

 

WHERE: Oracle Corporation

Building 500 / 1100 Abernathy Road/Suite 1120

Atlanta, GA 30328

HOW TO REGISTER: http://tinyurl.com/7uz34z

[ Back To Contact Center Solutions Homepage's Homepage ]


Related Contact Center Solutions Articles
[ View all Contact Center Solutions Articles ]

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources

Ask the Expert

Press Releases