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TMCNet: PA Consulting Recognizes Iontas’s Focus Software as Significant to Business Process Optimization

[October 15, 2008]

PA Consulting Recognizes Iontas’s Focus Software as Significant to Business Process Optimization

PA Consulting (News - Alert) Group, a global management consulting firm, has teamed with Iontas to deliver consulting services and software, respectively, through a comprehensive, cooperative engagement. This unified approach accelerates the efforts of process-centric organizations to prioritize their business processes improvement initiatives.

Combining PA’s expertise in operations architecture, operational efficiency, process-driven transformation and sourcing with Iontas’s Focus software suite, organizations will be able to better gauge the efficiency of their people and processes, and make the needed changes to improve their performance in difficult times. In the past, process-centric clients have watched their process efficiencies rise by as much as 8% within a week and 12% within two weeks.

"We are seeing increased demand for projects centered on improving process efficiency and effectiveness as organizations seek higher performance from their people– and more from their technology investments – to deliver against that goal,” explains Jon Hughes, head of PA’s Business Transformation Group. “Working with Iontas Focus Solutions, we can provide our clients with real time understanding of process performance and with this detailed understanding can identify and fix problems much more quickly.”

Iontas’s Focus software suite, which consists of four modules, gives companies the unique ability to understand exactly how employees use software to do their day-to-day jobs so they can improve business processes and increase both efficiency and effectiveness dramatically.

- Activity Focus helps companies identify how employees execute their business processes, minute-to-minute, every day.

- Process Discovery Focus automatically discovers the processes as they are revealed in Activity Focus and draws the process flows as Microsoft (News - Alert) Visio diagrams.

- Process Focus enables companies to isolate every discreet process being executed in the enterprise. Processes are then analyzed and re-designed for greater efficiency and effectiveness.

- Event Focus enables companies to take action while a process is in motion, providing guidance that aligns employee activity with the desired outcome of a process.


"Clients who use Iontas software will have a distinct advantage when utilizing PA’s services. Given PA’s specialization in analyzing and optimizing business processes, it can analyze the data produced by the Iontas Focus Software and provide guidance on implementing best practices based on those results,” says Joe Stockton, Iontas CEO. “The experience of PA and the exhaustive analytics produced by Iontas Focus technologies in tandem will enhance company effectiveness.”

About PA Consulting Group (News - Alert)

PA Consulting Group is a leading management, systems and technology consulting firm with a unique combination of these capabilities. Operating worldwide in more than 35 countries, PA draws on the knowledge and experience of 3,000 people, whose skills extend from the initial generation of ideas, insights, solutions and new technology all the way through to detailed implementation.

About Iontas

Founded in 2000, Iontas creates software that captures information about how workers use software applications to do their jobs.

Installed on over 500,000 PCs worldwide, Iontas’s Focus suite enables contact centers, back offices, and enterprises to see precisely how employees are using all their IT resources over time. With facts in hand, managers can make informed decisions about how to improve their company’s business processes and software tools.

Iontas helps companies work smart.



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For more information:

Adrian Cook
PA Consulting Group
Adrian.Cook@paconsulting.com
571-227-9039

Jean Norton
Iontas
Jean.Norton@Iontas.com
512-502-5576

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