Contact Center Solutions Industry News

TMCNet:  Dialog Telekom Deploys Additional Gear from Ditech Networks

[August 16, 2008]

Dialog Telekom Deploys Additional Gear from Ditech Networks

(Wireless News Via Acquire Media NewsEdge)
Ditech Networks, a provider of voice quality solutions to the
communications industry, announced that Dialog Telekom, Sri Lanka's
mobile service provider and a subsidiary of TMI Group, has deployed
additional equipment from Ditech Networks to extend voice quality
throughout its GSM network.

"At Dialog we are committed to offering world-class technology to our
mobile customers, who represent more than 4.5 million Sri Lankans who
use a wide variety of mobile devices," said Supun Weerasinghe, Chief
Operating Officer at Dialog Mobile. "Our partnership with Ditech helps
deliver clear voice quality consistently to our subscribers."

In addition to Sri Lanka, Ditech stated its voice quality solution
currently supports aggressive mobile services growth in several
developing markets around the world, including Indonesia, Brazil,
Egypt, India, Algeria, Mexico and Argentina.

Dialog Telekom is deploying Ditech's Quad Voice Processor (QVP) and
Broadband Voice Processor (BVP) products, each configured with Ditech's

Voice Quality Assurance (VQA) application. The products are being
installed throughout Dialog Telekom's GSM network.

Ditech said its products detect and eliminate network-induced voice
quality impairments, impairments from the caller's environment, and
impairments from mobile devices, in real-time on both ends of the call.

((Comments on this story may be sent to newsdesk@closeupmedia.com))

((Distributed on behalf of 10Meters via M2 Communications Ltd -
http://www.m2.com))
((10Meters - http://www.10meters.com))

Copyright ? 2008 Wireless News

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

Socialize with us

FREE Contact Center Solutions eNewsletter

Click here to receive your targeted Contact Center Solutions Community eNewsletter.[Subscribe Now]

Contact Center Solutions Glossary of Terms

About the Contact Center Solutions Community

    Welcome to the Contact Center Solutions Community The Contact Center Solutions Global Online Community, Sponsored by Interactive Intelligence, is designed to serve as the industry's premier resource for information and research on Contact Center Solutions technology and deployment strategies.