Contact Center Solutions Industry News

TMCNet:  Trusteer Enhances Rapport with Phishing Service

[July 29, 2008]

Trusteer Enhances Rapport with Phishing Service

(Wireless News Via Acquire Media NewsEdge)
Trusteer, a customer protection company for online businesses,
announced that its Rapport product has been enhanced with a real-time
cloud-based Phishing protection service that reduces fraud and asset
theft if account data is stolen.

According to company officials, the new service alerts online
businesses when their customers access a malicious website so the
account can be suspended and assets protected.

Discount brokerage firm Muriel Siebert is a current user of the
Trusteer product. Muriel Siebert, the Founder, Chairwoman, CEO and
President of Muriel Siebert & Co., Inc. stated, "My firm is providing
our customers with enhanced internet security capabilities. We believe
that the new Trusteer anti-phishing service will create a valuable
additional layer of protection for us and our account holders."

According to Trusteer, when a user browses to an unknown URL, the new
Trusteer cloud-based service instantly runs a comparison of the site
against all Rapport protected websites. If the visited website
resembles any of the protected sites, the Trusteer anti-phishing
service performs a comprehensive assessment to determine whether it is
impersonating the legitimate site. When necessary, the suspected

website is inspected by a Trusteer fraud expert.

"Trusteer's mission is to continually enhance Rapport to make it
extremely difficult for attackers to compromise users' confidential
information and defraud service providers," said Mickey Boodaei, CEO of
Trusteer. "This new cloud-based service provides timely alerts that
allow financial institutions, and other online businesses, to protect
customer accounts against attacks that bypass anti-phishing filters as
well as operator error by the end-user."

((Comments on this story may be sent to newsdesk@closeupmedia.com))

((Distributed on behalf of 10Meters via M2 Communications Ltd -
http://www.m2.com))
((10Meters - http://www.10meters.com))

Copyright ? 2008 Wireless News

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