Numara Software Appoints Matt Dircks as Vice President of Product Strategy

TAMPA, Fla. --(Business Wire)-- Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the appointment of Matt Dircks as vice president of product strategy. Dircks brings 20 years of software industry experience in product strategy, product marketing, engineering, and corporate development. He has held executive and product management positions with industry leading software vendors including Citrix Systems, NetIQ, and Quest Software, where he most recently served as General Manager of the Server Virtualization Business.

Prior to Quest, Dircks served as the president of Full Armor Corporation where he helped transform the company from a single-product business into a highly-scalable multi-product, multi-channel corporation. Also, as the senior vice president of products for NetIQ Software, Dircks successfully guided the development and delivery of a comprehensive product strategy resulting in recognition by IDC as a market share leader in security management, and recognition by the Gartner Group as a quadrant leader in security management.

"We are excited to have Matt join the Numara Software family and drive our company's product direction," said David Weiss, president and CEO of Numara Software. "Not only does he have a strong record of achievement in product strategy and product management, but he has also demonstrated an exceptional ability to build innovative, high-performing teams. We are confident that Matt will be a strong asset to the Numara Software team."

"Numara Software has built a leadership position in the service desk market with excellent products, great people, world-class support and a culture focused on delighting our customers," said Dircks. "I am extremely happy to be a part of where Numara Software is today, but even more excited about the possibilities that lie ahead."

Numara Software has also promoted David Giles to vice president of services and support. David joined Numara Software in July 2003 as the director of product management. With over 18 years of leadership experience in customer support and product management, David will continue to drive improvements in the way Numara Software supports its customers.

For more information on Numara Software, please visit: http://numarasoftware.com.

About Numara Software, Inc.

Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments. Numara Software's trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises and departments of large multi-national organizations.

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