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Esnatech introduces unified communications for google™ Application users
Esnatech integrates its Unified Communications technology to deliver unified messaging and PBX integration with Google™ Applications. Users have anywhere, any device, access to Gmail™ and click-to-dial integrated with their own PBX.
Richmond Hill, Ontario Canada, April 14, 2008 – Esna Technologies (News - Alert) Inc. (Esnatech) today announced it has added support for Google™ Applications with its award winning enterprise unified communication platform Telephony Office-LinX™. Now businesses have a compelling case to use Google™ Applications in their enterprise as the Esnatech UC Solution links the office PBX into the hosted Google™ applications services for messaging, collaboration, calendaring and presence.
Unlike other free webmail and web based application services, Gmail is built on the idea that users should never have to file or delete a message, or struggle to find an email they've sent or received. Key features of Gmail include search, storage and speed. The Google™ Applications search technology, enables people to quickly search every email they've ever sent or received. Using keywords or advanced search features combined with Esnatech UC, users have full index searching capabilities for voice mail, fax messages, and recorded conversations directly from their inbox.
The Esnatech Unified Communications platform ties the Google™ hosted services to the enterprise telephony infrastructure. Users can link their office desk phone and mobile phone into Google™ Applications. When you receive an urgent email or voice mail, the Telephony Office-LinX platform will light your office telephone message light. Users can use the telephone to log into Gmail with speech and access, manage and respond to all their email, voice mail and fax messages. Office workers leveraging thin clients can simply use a browser with any OS and login to Gmail to gain access to their voice messages, faxes and recorded conversations.
Key features the integration of Esnatech UC with Google™ applications provides are:
Full unified messaging with Gmail and your office PBX. Light message lights in the office, initiate call notification on email and fax messaging, and the ability to login to Gmail over the phone to access, manage, and compose messages.
Integrate Google™ Applications with both legacy and IP based phone systems such as Mitel, Iwatsu, Nortel (News - Alert), AASTRA, Cisco, Avaya, Toshiba, etc.
Ability to integrate multiple PBX with Google™ Applications at the same time. Perfect for large distributed organizations with branch offices or large campus environments
Integrates office call logs into a user GMAIL folders so when users log into Gmail they can see who called them, time and date stamp and even duration of conversations.
The ability to automatically record office conversations and have them deposited in Gmail for full indexing, archiving.
Integrate Click to Dial from Google™ applications interface with the office PBX, and registered mobile devices. Users can highlight a number and call from anywhere within Google TM Applications. This will initiate for both internal and external phone calls the Telephony Office-LinX platform uses intelligent least cost routing by leveraging the office PBX for all call creations.
Import Google contacts into the Telephony office-LinX platform so users have remote access to contacts over the phone to initiate phone calls and message replies. This also leverages least cost routing rules of the office PBX.
The Esna UC server provides organizations a compelling reason to move from enterprise GroupWare solutions such as Microsoft® Exchange, Lotus® Domino, and Novell® GroupWise, to a fast, light-weight hosted service that delivers all the features and value of full UC solution from both Microsoft® and or IBM®.
“This is like deploying a full Microsoft Exchange Server, Active Directory and Office Communication Server at a fraction of the cost and with virtually no overhead. Our UC platform integrates SaaS (software as a service) technology to enterprise infrastructure. Now customers can deploy unified communications with virtually no overhead and with minimal expense in terms of time and money. The web-based service of Google™ Application provides a complete cross platform solution. Combined with the cross platform of our Mobile UC client we can deliver UC to any and all environments.” – Mohammad Nezarati (News - Alert), CEO & CTO, Esna Technologies Inc.
“New disruptive technologies in the communications industry like Google™ Applications have the potential to truly change the way businesses operate. Integrating enterprise applications, telephony infrastructure, mobility, and rich presence information across your enterprise will drive productivity and simplify the way users communicate. This development bridges all the pieces together at a fraction of the cost and management of other traditional solutions. It will deliver true value to the business world!” – Davide Petramala, Vice President Sales & Marketing, Esna Technologies Inc.
Telephony Office-LinX is already tightly integrated with RIM Blackberry & Symbian (News - Alert) devices as well as, Microsoft Windows, Pocket PC, Mobile PC, Exchange, Office, Terminal Services and Outlook. It can be administered directly from an organization’s Microsoft Management Console or through Terminal Services over the web. Users can be managed through Active Directory and Group Policy.
Founded in 1989, Esnatech’s mission is to provide communication solutions that are simply the best way to communicate! Esnatech solutions empower organizations by giving them the flexibility to conduct business at any time, from anywhere, so they can manage the information they need, when they need it. Esnatech markets and distributes their products through OEM and VAR partners in 28 countries worldwide.
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Media Contacts:
Davide Petramala | VP Sales & Business Development
Esna Technologies Inc.
Tel: 905-707-9700 x 314
davidep@esna.com
NOTE TO EDITORS: If you are interested in viewing additional information on Esnatech, please visit www.esnatech.com. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Esnatech’s Marketing department at marketing@esnatech.com. Microsoft Live Communication Server, Windows, Exchange, Outlook, Office & Terminal Services are registered trademark of Microsoft Corporation, Blackberry is a registered trademark of Research in Motion (News - Alert), and Google Applications is a registered trademark of Google.
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