Contact Center Solutions Industry News

[June 21, 2007]

iNETWORKS Group Selects tel(x) as its Primary Gateway for National Network Interconnections:

NEW YORK, June 21 /PRNewswire/ -- iNETWORKS Group, Inc., the Chicago-based telecommunications, broadband and networking solutions provider, known for delivering intelligent networks of tomorrow, announces today that the company has chosen tel(x) as its primary interconnection facility in major metropolitan markets around the United States. By deploying strategic network Point of Presences (PoPs) within tel(x) Core Interconnection Facilities, iNETWORKS Group now has access to well over 500 other carrier and enterprise network providers, further enhancing its ability to deliver effective network integration, access and last mile solutions to its large-bandwidth customers. iNETWORKS Group provides cost-efficient and easier alternative access solutions, primarily Optical and Ethernet deployments, to major metro market addresses. iNETWORKS Group's clients enjoy reduced interconnection costs, standardized operations with a single provider, faster provisioning, and efficient network inventory management.

"tel(x) and iNETWORKS Group share the same commitment to providing the highest-level of customer service in a timely manner," states David Smat, CEO of iNETWORKS Group, Inc. "Access is critical in today's communications landscape. Our clients require next-generation services, like streaming video and video conferencing. With our new PoPs at tel(x), we are enhancing our ability to offer our customers more cost-effective and intelligent access solutions."

"iNETWORKS Group's diverse portfolio of network services enhances the tel(x) marketplace and the communications industry as a whole," states Hunter Newby, Chief Strategy Officer at tel(x). "We're proud to have this leading network solutions provider join the tel(x) roster. We're confidant iNETWORKS Group will find a variety of interconnection opportunities to further ensure its customers thrive in today's competitive communications market."

ABOUT iNETWORKS Group, Inc.
iNETWORKS Group, Inc. delivers "Intelligent Networks of Tomorrow." Staffed by industry veterans with a deep knowledge of the telecommunications industry, network infrastructure and services, the company's mission is to understand each customer's objectives and challenges and then develop and deploy cost effective, reliable network solutions. For company inquires, please contact iNETWORKS Group at (312) 212-0822 or at info@inetworksgroup.com.

ABOUT tel(x)
With thirteen locations nationwide tel(x) has solidified itself as the leading provider of carrier-neutral core interconnection and Meet Me Room facilities in North America. tel(x)'s "best-of-class" network facilities deliver quality solutions for telecommunications carriers, ISP's, & Enterprise networks. One deployment at tel(x) can seamlessly connect you to an abundance of global networks & major peering exchanges in multiple markets. tel(x) is a privately held company headquartered in New York City, USA, with operations in Atlanta, Charlotte, Chicago, Dallas, Los Angeles, Miami, New York City, Phoenix, San Francisco, Santa Clara, and Weehawken. tel(x) delivers improved performance, reliability, and security for your mission critical operations.

tel(x) Group

CONTACT: Ilissa Miller, Director Marketing Communications and PublicRelations, of tel(x) Group, +1-212-480-3300; or Jaymie Scotto, of iNETWORKSGroup, +1-866-695-3629, jaymie@jaymiescotto.com

Web site: http://www.telx.com/

[ Back To Contact Center Solutions Homepage's Homepage ]



Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources