Contact Center Solutions - Industry News
Al Hamra Village deploys Altitude uCI suite
06/19/2013- MyPhoneClub calls for exceptional customer service with cloud technology from NewVoiceMedia
06/19/2013 - Liquid Leads Offers Quotes on Investor Lists and Sales Leads
06/19/2013 - NEW: Virtual Agent Innovation from Leading Provider, Astute Solutions
06/19/2013 - 8x8 Issued New Contact Center Patent by U.S. Patent and Trademark Office
06/19/2013 - Survey: Americans Expect Schools to Lead in Preventing Childhood Obesity
06/19/2013 - NICE Fizzback Receives 2013 CRM Excellence Award from TMC CUSTOMER Magazine
06/19/2013 - IBM Unveils Industry's First Cloud Suites for the Entire C-Suite
06/19/2013 - Knowlarity Selects Voxbone Numbers to Extend Cloud-Based VoIP Services Worldwide
06/19/2013 - Knowlarity Selects Voxbone Numbers to Extend Cloud-Based VoIP Services Worldwide; Relationship Highlights Voxbone's Rapidly Growing Share of the India Market
06/19/2013 - IBM Unveils Industry's First Cloud Suites for the Entire C-Suite; Cloud portfolio to transform front office with more than 100 offerings; New Social Media Analytics
06/19/2013 - Officials to present plan to unify KC area's splintered transit system
06/19/2013 - Market Maker Surveillance Report. SIRI, MU, CSCO, INTC, FMCC, FNMA, Highest Net Buy Volume With Lowest Price Friction For Tuesday, June 18th 2013
06/19/2013 - Market Maker Surveillance Report. VTSS, AMCC, DWCH, CYTK, PRXI, GEVO, Winning Stocks With Lowest Price Friction For Tuesday, June 18th 2013
06/19/2013 - BUYINS.NET: Market Maker Surveillance Report. SIRI, MU, CSCO, INTC, FMCC, FNMA, Highest Net Buy Volume With Lowest Price Friction For Tuesday, June 18th 2013
06/19/2013 - BUYINS.NET: Market Maker Surveillance Report. VTSS, AMCC, DWCH, CYTK, PRXI, GEVO, Winning Stocks With Lowest Price Friction For Tuesday, June 18th 2013
06/19/2013 - netCORE's Result-Driven Mobile Marketing Campaign Gets Awards
06/19/2013 - Aastra Helps Enterprises in the Middle East and Africa Transform Their Communications
06/19/2013 - Verizon will close local call center, 381 jobs affected
06/18/2013 - Chase holds job fairs for employees
06/18/2013 - StarTek's Dennis Foos Wins Top Honors at 14th Annual Call Center Week
06/18/2013 - KELLY's Private Exchange Solutions Top 18,000 Clients
06/18/2013 - BRIEF: Marketing firm hiring up to 75 new workers
06/18/2013 - IBM Unveils Industry's First Cloud Suites for the Entire C-Suite
06/18/2013 - Aspect Software Announces Appointment of Tom Shepherd to Newly-Created Position of Vice President, Worldwide Channel and Alliance Sales
06/18/2013 - Interactive Intelligence Annual Global Conference Draws 1,800-Plus Attendees from 35 Countries
06/18/2013 - BNP Paribas Bank Polska selects FICO Adeptra Risk Intervention Manager
06/18/2013 - NexxLinx Announces Strategic Partnership with SaviLinx
06/18/2013 - MOMENTUM 2013 Inaugural Conference Spotlights U.S. Domestic Sourcing of IT and BPO Services as a Key Component to America's Competitiveness
06/18/2013 - Major Regional Energy Provider Selects inContact To Replace Premise System with Cloud Contact Center Software
06/18/2013 - Avaya Announces DevConnect Partner Excellence Award Winners
06/18/2013 - MyPhoneClub calls for exceptional customer service with cloud technology
06/18/2013 - Cynergy Telecommunications Management Joins Thinking Phone Networks' Cloud Channel Partner Program
06/18/2013 - Ledcor Selects ClickSoftware's Cloud Offering to Enable Growth and Efficiency in Mobile Workforce
06/18/2013 - Wireline Competition Bureau Provides Guidance Regarding the 2013 Lifeline Recertification Process
06/18/2013 - Avaya's Collaborative Cloud Leveraged for HP Customer Engagement as a Service
06/18/2013 - Connect First Receives 2013 IP Contact Center Technology Pioneer Award from CUSTOMER Magazine
06/18/2013 - HGG, KOG, LLNW, RBCN, AAV, LYV Are Seasonally Ripe To Go Down In the Next Five Weeks
06/18/2013 - Technology and Communications Industry Veteran David Brandenburg Named CEO at ViewCast
06/18/2013 - BUYINS.NET: HGG, KOG, LLNW, RBCN, AAV, LYV Are Seasonally Ripe To Go Down In the Next Five Weeks
06/18/2013 - Partnership Offers Best in Online Imaging, Web Design
06/18/2013 - Voice One Announces a Special Webinar for the Debt Collection Industry with Greenspoon Marder, PA Regulatory Compliance Attorney, Christopher P. Meier
06/18/2013 - Maximus to Operate the Hawai'i Health Connector's Customer Service Contact Center and Support Service
06/18/2013 - OpenSpan Highlights Mounting Regulatory Compliance Requirements for Financial Services Industry During Webinar
06/18/2013 - Teleperformance Gets Best Partner Award for Google Operations
06/18/2013 - LiveOps Links with Connect NZ
06/18/2013 - OpenSpan to Launch Live Webinar
06/18/2013 - Union Blasts AT&T For Closing New London Office, Moving 78 Jobs
06/17/2013 - Workers, public officials protest closure of AT&T call center in New London
06/17/2013 - CallFire Case Study: Voice Broadcast Alerts Community Residents During Emergencies
06/17/2013 - New center merges calls for county bus systems
06/17/2013 - Union Blasts AT&T For Closing New London Office, Moving 78 Jobs
06/17/2013 - InsideSales.com Honored for Revenue and Job Growth Even in Difficult Economy
06/17/2013 - Union Blasts AT&T For Closing New London Office, Moving 78 Jobs
06/17/2013 - Rosetta Launches First Commerce Center of Excellence
06/17/2013 - City is app to assist in a lot of new ways
06/17/2013 - Celebrate the Nation's Birthday with a Fun Summer Trip - Getaroom.com Shares Ten Expert Tips for Independence Day Travel
06/17/2013 - TMCnet Announces Launch of Network Functions Virtualization News and Analysis Site NFVZone
06/17/2013 - ShoreTel Gains Market Share in both Enterprise IP and UC as a Service in the U.S.
06/17/2013 - Avaya's Collaborative Cloud Leveraged for HP Customer Engagement as a Service
06/17/2013 - SafeSoft Solutions Launches Aggressive Trade-in Program to Demonstrate the Superiority and Reliability of Their Sales and Marketing Productivity Solutions for Call Centers and the SMB Market
06/17/2013 - Collaborations, Awards, and Raised Revenue Guidance - Research Report on Windstream, CommVault, Rambus, Acuity Brands, and Diodes
06/17/2013 - InfoCision and 'matching grants'
06/17/2013 - Glimpse the Future of Solid-State Drive Innovation at Silicon Valley Panel Meetup
06/17/2013 - Aegis receives CUSTOMER magazine's 2013 MVP Quality Award
06/17/2013 - Genesys Launches Genesys Cloud
06/17/2013 - TMCnet Welcomes Rory J. Thompson and Blaise McNamee as Web Editors
06/14/2013 - Avaya unveils Outbound Contact Express for mid-size contact centers
06/14/2013 - IN PERSONAL CALL TO CEO, SCHUMER URGES TIME WARNER CABLE TO LOCATE NEW CALL CENTER AT COMPASS EAST IN BUFFALO, WHICH WOULD BRING 250 TO 300 JOBS TO BUFFALO'S EAST SIDE
06/14/2013 - Infinova Partners with DELL for Sever and Storage Solutions
06/14/2013 - PJP, ACTS, LORL, TDG, CLUB, EIHI Are Seasonally Ripe To Go Up In the Next Five Weeks
06/14/2013 - Top 5 Companies in the Mortgage REITs Industry With the Highest Return on Equity (CYS, NYMT, IVR, TWO, HTS)
06/14/2013 - BUYINS.NET: PJP, ACTS, LORL, TDG, CLUB, EIHI Are Seasonally Ripe To Go Up In the Next Five Weeks
06/14/2013 - MAXIMUS to Operate Maryland's Health Benefit Exchange Services and Command Center Operations
06/14/2013 - Verint Systems unveils new business impact solutions
06/14/2013 - MarketersMedia.com: Tier 3 Scottsdale Creates Mail Marketing Campaign For Eco-Friendly Solar Energy Company
06/14/2013 - AT&T to close one NL office
06/14/2013 - MarketersMedia.com: Payment Savvy Web-Based Solution Saves Businesses Money On High Volume Payment Processing; Payment Savvy offers an online payment processing software that can be used at no cost to the business.
06/14/2013 - Sulaiman Habib Medical Group recipient of quality service awards
06/14/2013 - Avtex Gets Interactive Intelligence 2013 Vision Award
06/14/2013 - Avtex Wins Interactive Intelligence 2013 Vision Award
06/14/2013 - OpenSpan Teams with Ninzi-Connect Software to Extend Global Reach to South Africa
06/14/2013 - LiveOps Forges Strategic Alliance with New Zealand's Connect NZ
06/14/2013 - Time Warner Cable being wooed to put call center at Sheehan Hospital site
06/13/2013 - LiveOps to Speak and Showcase at Salesforce.com Event
06/13/2013 - Innotrac Corporation Announces Bank Financing
06/13/2013 - 911 center opens doors
06/13/2013 - Research and Markets: Social Media Customer Service/Contact Center Product and Best Practices Report
06/13/2013 - Lysa Hlavinka Clemens Joins Career Education as Senior Vice President of Strategic Initiatives
06/13/2013 - Social Media Customer Service/Contact Center Product and Best Practices Report
06/13/2013 - Teleperformance Wins Best Partner Award for Google Operations
06/13/2013 - MAXIMUS to Operate the Customer Service Contact Center and Support Service for the Hawai'i Health Connector
06/13/2013 - Forward Air Delivers Enhanced Customer Service with iService
06/13/2013 - Pegasystems Recognizes Partners During PegaWORLD 2013
06/13/2013 - Digital Benefit Advisors Launches Digital Benefits Marketplace for Employers of All Sizes
06/13/2013 - Hiscall, Inc. Named Avaya 2012 South Partner of the Year
06/13/2013 - OpenSpan Addresses Mounting Regulatory Compliance Requirements for Financial Services Industry During June 20 Webinar Featuring Industry Pundit J.C. Corrigan
06/13/2013 - Research and Markets: Speech Analytics Product and Market Report 2012-2013
06/13/2013 - Wireline Competition Bureau Provides Guidance Regarding the 2013 Lifeline Recertification Process
06/13/2013 - HP Autonomy Unveils Marketing Cloud
06/13/2013
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Press Releases
- Kohl's Selects Interactive Intelligence Cloud Communications Solution
May 17, 2013 - Interactive Intelligence Ranked among Indiana's Best Places to Work
May 10, 2013 - Interactive Intelligence to Host Financial Analyst and Investor Day
May 9, 2013 - Latitude Software, an Interactive Intelligence Company, Releases Major Upgrade to Debt Collection Software
May 8, 2013 - Interactive Intelligence Reports First-Quarter 2013 Financial Results
May 6, 2013
