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December 04, 2009

Mindover Software Named as One of the Top 10 Sage Business Software Resellers

By Rajani Baburajan

TMCnet Contributor

Austin-based Mindover Software Sage, a company that develops financial accounting and CRM software like Peachtree, Sage Accpac ERP and SageCRM, selected Mindover as one of the Top 10 Sage business software resellers for overall customer service in 2009. has announced that

Mindover Software is a privately held business software consulting firm with offices in Austin, Dallas and San Antonio, Texas. The company has been selling Sage financial accounting and CRM software since 2001.

Sage recognizes Customer Excellence achievements among its Sage business software resellers across North America every year. The recognition goes to resellers with the highest customer satisfaction rankings based on in-depth surveys of active customers. This year marks the first time that Mindover Software gets this recognition, said company officials.

“The Customer Excellence award from Sage represents a culmination of nearly a year’s effort to improve our business software customer satisfaction levels,” said Lloyd Smith, the Austin-based president of Mindover Software, in a statement.

“We implemented rigorous quality control measures, including a new online technical support desk based on Sage CRM software, to ensure we provided the highest degree of business software support possible,” Smith added.

With more than 650 software resellers across the United States and Canada, Sage has one of the largest business software reseller channels of any financial accounting and CRM software developer for small and mid-market businesses, according to company officials.

The company also won TMC’s (News - Alert) 2008 CRM Excellence Awards sponsored by its flagship publication, Customer Interaction Solutions.

Mindover Software offers innovative customer support solutions utilizing SageCRM and Sage Accpac. These financial accounting and CRM software enable businesses to obtain business efficiencies and drive customer satisfaction to new highs, said Mindover officials.

“Despite a tough recession, we were able to meet some aggressive SageCRM and Sage Accpac sales forecasts while reducing our business software support turn-around times by double figures,” Smith said.

According to Smith, the new recognition puts them in elite list as only 1.5 percent of all Sage business software resellers in North America receive the recognition for superior customer satisfaction performance.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Marisa Torrieri

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