Contact Centre Featured Article

November 19, 2009

Global Capacity Wins Network Optimization Contract in Europe



Global Capacity, a telecommunications information and logistics company, reportedly has been awarded a contract to optimize the network of a major global carrier in three European markets. 

Company officials said that as part of the agreement, Global Capacity will offer its systems and tools to identify opportunities to reduce the operating costs of the network. 

This contract follows an earlier contract with the same Tier 1 client in which Global Capacity utilized its network optimization tools and global pricing applications to identify historical overcharging in 32 countries across Europe, Middle East and Africa, or “EMEA.” 

“This contract ratifies the value Global Capacity offers to large global carriers in reducing costs and streamlining processes and builds on our previous network overcharge engagement with this client,” Patrick Shutt, CEO, Global Capacity, said.

Additionally, Shutt said that the company’s information and tools provide both carrier and enterprise clients the ability to leverage automated market intelligence that can dramatically improve the profitability of network operations. 

The company officials said that Global Capacity has built and maintains a database of market intelligence regarding global communications infrastructure and pricing that provides much needed market transparency to the highly-fragmented global access network market. 

Global Capacity as per the contract will utilize its automated pricing system that contains customer proprietary pricing data, blended with real-time quotation of competitive market rates, as a basis to conduct the optimization analysis. 

The company officials said that Global Capacity will cleanse and upload customer network data into a network optimization tool that uses the automated pricing system to identify least cost solutions, alternative providers, and more efficient network designs. 

Back in October Global Capacity expanded the One Marketplace network into California. In addition, the One Marketplace network has added a new national partner, further expanding and strengthening the depth of One Marketplace. 

Global Capacity leverages its global information base of telecom supply and pricing data, coupled with systems and tools that automate the process of designing, provisioning, and managing access networks, to create “One Marketplace,” a network that creates cost and operational efficiencies by aggregating demand across communities of interest. One Marketplace delivers fully-managed network solutions at very competitive prices.

Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.

Edited by Kelly McGuire


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