Alicia Young Info

Alicia Young is a 2016 graduate from Western New England University, Summa Cum Laude. She has a Bachelor’s degree in English Literature along with a minor in Communications. Alicia has always been an avid reader, which fuels her love for editing and writing. She has had an essay published in “Fresh Voices: An Anthology of First Year Writing” at Western New England University, and has completed successful editing internships with Dzanc Books, The Borgen Project, and Anthem Press.

Latest Articles

08/10/2017 STARTEK Receives Award for Competitive Strategy Innovation and Leadership
07/21/2017 Contact Center Analytics Market Set to Grow Substantially to 2022
07/20/2017 TelStrat Receives Recognition from CIOReview
07/01/2017 Contact Center Solutions Week in Review: Intelestream, Genesys, Vonage & More
06/09/2017 Aspect Named Vendor of the Year by Frost & Sullivan
05/31/2017 Avtex Acquires IAS for Improved CX
05/20/2017 Contact Center Solutions Week in Review: Enghouse Interactive, NexGen Agency, Aspect
04/04/2017 Nubia Offers Exceptional Customer Experience with B2X Solution
03/21/2017 Enghouse Interactive Introduces New Contact Center Solution
03/15/2017 Presence Widgets Named 2017 CUSTOMER Product of the Year
03/13/2017 TAS United Helps Contact Centers Embrace Cloud Storage
03/02/2017 Voxai and Cyara Partner to Improve Contact Center Solutions
02/28/2017 Bright Pattern Expands Reach to Australia and New Zealand
02/14/2017 NeoNova Takes Over Nex-Tech's Help Desk Service Contracts
02/09/2017 INNITEL Unveils Omnichannel Contact Center Solution at ITEXPO
02/09/2017 Oracle and Radish Partner for Visual Contact Center Experience
02/07/2017 Masergy Releases Cloud Contact Center for Productivity
01/28/2017 Contact Center Solutions Week in Review: Revation Systems, Aspect, Plantronics & More
01/17/2017 SnapCap Chooses DialogTech Contact Center Solution
01/14/2017 Contact Center Solutions Week in Review: Samsung, Dialoga, Aspect & More
01/04/2017 Avtex and Genesys Partner for Better Contact Center Solutions
12/28/2016 Five9 Emphasizes Importance of Customer Experience at ITEXPO
12/07/2016 Anywhere365 Now Available on AudioCodes' CloudBond 365

Contributor's Home