Casey Houser Info

Casey Houser is a freelance writer from Northern West Virginia with an educational background in psychology and counseling who writes article on info tech, mobile tech, politics, and world news.

Latest Articles

01/11/2016 Aflac Gains J.D. Power Certification
12/01/2015 Brimbank City Council Upgrades Contact Center Infrastructure with New ShoreTel Solution
11/03/2015 Australian Businesses Put Customer Experience ahead of Revenue Focus
10/12/2015 Frost & Sullivan Awards Interactive Intelligence as EMEA Company of the Year
10/02/2015 StatesideBPO to Provide The Sheffield Group Clients with Contact Center Services
08/25/2015 Upstream Works for Finesse Recognized with UC Quality and Innovation Award
06/30/2015 Avtex Wins Interactive Intelligence Chairman's Award
03/30/2015 Report: Customer Service a Primary Concern for Consumers, Businesses
03/24/2015 AsiaPay Partners with Semafone for Secure Telephone-based Payments
03/16/2015 DATAMARK Infographic States Benefits of Call Center Consolidation
01/13/2015 IDC Report Predicts Trends for Health Payer Market
12/31/2014 Language Interpretation to Improve Medical, Customer Service Situations
12/30/2014 E-Complish Offers IVR to Blue Cross of Idaho
12/30/2014 BMW ConnectedDrive Store to Hit US in Spring 2015
12/30/2014 Ryder Partners with Language Select for Interpretation Services
11/14/2014 Yellow Radio Service Reports Benefits of Interactive Intelligence Communications Suite
11/13/2014 LiveOps Announces Agent Recruitment Platform Update
11/11/2014 Verint Announces Details of KANA Enterprise Update
10/30/2014 Survey: Deloitte Optimistic for Increased US Holiday Spending
10/03/2014 St. John Ambulance Western Australia Partners with Interactive Intelligence
09/26/2014 Contact Solutions Presents My:Time Customer Service Portal
09/17/2014 Georgia County to Receive New Call Center
09/16/2014 Call Centers in Philippines Concerned with Talent Pool and Attrition
09/15/2014 Florida Credit Union Services Company Hosts 'Knockout' Brainstorming Event
09/09/2014 US Mint to Launch New Online Retail System
08/14/2014 Customer Experience Software Receives US Government Certification
08/11/2014 Customer Experience Reps Charged with Saving the World
08/11/2014 Ireland Financial Services Poised to Invest, Spend in Coming Years
08/04/2014 Pindrop to Discuss "Human Hacking" at Black Hat USA 2014
08/04/2014 Comcast Employees, NewVoiceMedia Weigh in on Viral Comcast Service Call
07/25/2014 AT&T to Layoff 188 Workers in Illinois, Offering Transfers to Nearby Locations
07/11/2014 Marketing and Customer Service are Butting Heads
07/10/2014 Vocalcom to Enhance AW Rostamani Customer Service
07/10/2014 Call Centers Succeed with Enhanced Customer Service
07/09/2014 Survey: Consumers Find Satisfaction in Live Chat Customer Service
07/03/2014 Study: UK Organizations Overlooking Customer Service and Revenue Link
07/03/2014 Businesses Adapt to Social Media-based Customer Service
05/27/2014 Servion Achieves Cisco ATP Status
05/27/2014 Servion Achieves Cisco ATP Status
03/26/2014 Interactive Intelligence "Platinum Sponsor" at Dubai Expo
03/17/2014 Fourth E-health Center Opens in India's Andhra Pradesh Region
03/17/2014 Innotrac Releases SmartHub Cyber Monday Study

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