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Rory Lidstone Info

Rory Lidstone is a graduate of the Professional Writing program at York University in Toronto, Ontario, Canada. He loves to write about all things tech, food and pop culture.
 

Latest Articles

01/18/2016 Toshiba UCedge Adds XMPP Protocol Support
01/04/2016 NICE Systems Brings Multi-channel Recording to Skype for Business
12/29/2015 Contact Center Growth in US Strong in Q3 2015
12/28/2015 Jacada Expands Contact Center Solutions Deal with South African Communications Provider
12/22/2015 Invoca Enhances Omnichannel Contact Center Capabilities with New Integrations
12/21/2015 Genesys Acquires SpeechStorm to Boost Self-service Capabilities
03/12/2014 Samsung Telecommunications America Unveils Contact Center, Call Management Solutions
11/19/2013 Intelliverse Refreshes Company Brand with Focus on Simplicity
09/24/2013 Interactive Intelligence Customer Interactive Center Now Integrates with Oracle Sales Cloud
06/03/2013 ININ Names AudioCodes as Infrastructure Partner of the Year
03/26/2013 Interactive Intelligence to Add 250 New Jobs in Indiana this Year
10/30/2012 Jasper Design Automation Releases Two New JasperGold Apps
10/16/2012 BroadSoft Works with Inference Solutions and CTI Group for Call Center Xpress
09/12/2012 TalkTalk Implements QlikTech's QlikView Business Discovery Platform
09/06/2012 TelStrat and Ingram Micro Asia Partner for Engage Suite Distribution
09/05/2012 Interactive Intelligence's Customer Interaction Center Improves Service at Quality Bicycle Products
07/26/2012 Interactive Intelligence's Customer Interaction Center Enhances Productivity at Loring Ward
07/17/2012 VOX Network Solutions Named 'Partner in Customer Excellence' by Avaya
07/03/2012 Gen-i Granted Five-Year Contact Center Contract with Commonwealth Bank
06/14/2012 Adapt Telephony Services Takes Home a Number of Honors from Interactions 2012 Conference
06/05/2012 Interactive Intelligence Launches Interaction Edge Aimed at Enterprises, Contact Centers
05/23/2012 Vodafone Aims for Amazon Levels of Customer Service Success
05/14/2012 Rising Trend of 'Unsourcing' Could Cripple Call Center Outsourcing Industry
05/03/2012 Avtex Strengthens Global Presence by Acquiring Reliant CCS
04/27/2012 Interactive Intelligence Looks to Enter, Corner Romanian Market


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