Columnist

Monica Gleberman Info

Monica Gleberman began writing in 2000. She has been published on CNN and in the Suffolk Times, Examiner, The Daily Collegian, Demand Studios, Patch, and The Tattoo. She is currently a columnist for the Connecticut Post and a reporter for The Times Beacon Record. She holds a Master of Science in journalism and communications from Quinnipiac University and a Bachelor of Science in journalism and English from the University of Massachusetts in Amherst.
 

Latest Articles

05/29/2014 Ukash Wins Innovation and Improvement Award
04/25/2014 India Faces Hard Times as Contact Centers Move Elsewhere
04/25/2014 DOLE and IT-BPAP Create Action Plan for Contact Centers in Philippines
04/17/2014 Erongo Regional Electricity Distributor Launches New Contact Center
04/11/2014 New Governmental Contact Center Opens In Abu Dhabi
04/10/2014 New Governmental Contact Center Opens In Abu Dhabi
10/25/2013 Interactive Intelligence and OrgSpan Sign New Agreement
10/25/2013 Interactive Intelligence and OrgSpan Partner for Enhanced Social Customer Service Interactions
05/09/2013 Latitude Software Releases Major Upgrade to Its Debt Collection Software
03/05/2013 Hermann International Says Behavior-Based Sales Training is Not Effective
02/19/2013 Interactive Intelligence Deploys Contact Center Solution for Muscat Municipality
12/13/2012 MDLsolutions and Pimsware Create State-of-the-Art Call Center
12/12/2012 Wheaton | Bekins Upgrades Communication Platform to CIC
12/07/2012 MDLsolutions and Pimsware Create State-of-the-Art Call Center
10/25/2012 Interactive Intelligence Releases Customer Service Platform: Interaction Mobilizer
10/23/2012 Interactive Intelligence Makes Major Upgrade to Its Interaction Dialer
10/10/2012 Dubai Municipality Contact Center Received Over 70,000 Customer Inquiries
09/27/2012 Alorica Call Center Plans to Hire 350 More People in Colorado Springs
08/10/2012 Stream Global Services Looking to Fill 350 Positions at Sergeant Bluff Call Center
05/09/2012 VOXDATA Solutions Chooses Interactive Intelligence as its Communication Solution
05/09/2012 VOXDATA Solutions Chooses Interactive Intelligence as its Communication Solution
04/18/2012 RPMI Uses Interactive Intelligence for its Contact Center Operations
04/11/2012 Interactive Intelligence Opens Training Center for Purdue University Students
03/08/2012 PENSRUS Gives More Customer Service Benefits to Clients
02/10/2012 Interactive Intelligence Hires Mitchell Phillips as Australian Territory Manager
01/23/2012 Avtex Named Platinum Elite Partner for 2012
01/20/2012 TruGreen Announces Plan to Hire 175 More Employees
01/20/2012 Wagas Azeem Honored by PTCL as Top Agent
12/15/2011 American Logistics Upgrades Customer Service Center
12/06/2011 Altitude Announces New Merger with Microsoft Dynamics CRM 2011


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