Columnist

Mandira Srivastava Info

Mandira Srivastava is a TMCnet contributor. She works as a full-time writer, ghostwriter and blogger, and has more than two years of experience in print and Web media. She has also worked on company brochures, website content and product descriptions, as well as proofreading and editing content.

 

Latest Articles

07/24/2014 Lowe's Opens New Customer Support Center
07/16/2014 Findly's Swarm Enhances Social Gamification to Maximize Participation in Referral Program
03/26/2014 CCNG Announces Three Contact Center and Customer Experience Management Events in May
03/17/2014 Frost & Sullivan: Mexico, Central America, and the Caribbean Contact Center Outsourcing Services Market
03/11/2014 Interactive Intelligence Launches Contest to Help Businesses Improve Service Experience
03/06/2014 Noosh launches Project and Procurement Platform for SMB Sized Service Providers
01/09/2014 Direct TPV Offers Services to Prevent Fraud Using Customer Service Resources
12/31/2013 Call Tracking Metrics Gets Top Call Tracking Consultant by Topseos.com for December 2013
12/12/2013 Costa Vida Uses OpenTell Customer Reviews to Bolster Online Reputation
12/06/2013 Chango Partners with Twitter to Empower Marketers with New Targeting Capabilities
12/02/2013 US-Moving.com Offers More Powerful Customer Support Team
11/21/2013 MGM Resorts International Selects Medallia to Improve Customer Service
09/13/2013 LifePics Uses Giva Cloud Customer Service Suite to Improve Productivity
08/23/2013 U.S. Bank Takes Top Spot on Temkin Customer Service and Web Experience List
06/17/2013 Sitel UK Offers Equality Advisory and Support Service to Prevent Discrimination
06/04/2013 MarketsandMarkets: Customer Relationship Management (CRM) Market worth $ 24.22 Billion by 2018
05/14/2013 SafeSoft Solutions Helps Pub Club Leads to Triple Revenue and Call Center Staffing
05/14/2013 SafeSoft Solutions Helps Pub Club Leads to Triple Revenue and Call Center Staffing
05/13/2013 Evolve IP Completes Acquisition of iPiphany, Semperon UC Customers
04/24/2013 Steve Hewitt Joins TeleSpeak Board of Directors
04/01/2013 Gold Mobile and Assurance Wireless Offers Secure, Two-Way Messaging HIPAA-Compliant Platform
01/30/2013 Green Tree Credit Solutions Makes 25 Percent Improvement in Collection Recovery Rate
01/04/2013 CoreMatrix Reports Growth in Innovative Contact Center Solutions for Customer Service
12/04/2012 TCN Adds Innovative Tools to Enhance Call Center Efficiency
11/02/2012 Coordinated Systems, Inc.'s Agent Portal Gives Agents Better Visibility into Quality Process
06/27/2012 Genesys Research Outlines Differences Between Medium and Large Contact Centers
05/31/2012 Dialogue Marketing Offers Social Media Contact Center Social Lift to Businesses
05/23/2012 NewVoiceMedia Announces 400 percent Year-on-Year Growth in The Order Volume
05/16/2012 Badgeville Let Engine Yard Gamify its Customer Support Community
05/15/2012 eBizNET Solutions, SPS Commerce Provide an Integrated Platform for Supply Chain Solutions
04/26/2012 New Social Dynamx Redefines Social Customer Care
01/06/2012 BestFit Mobile Picks Xactly to Improve Sales Visibility
12/21/2011 Annual ClearAction Report: Success Factors Identified for B2B Customer Experience
12/09/2011 UXC Connect Offers Australian first Contact Centre Solution to Improve Customer Service
12/08/2011 SHAPE Magazine Gets Mobile Sweepstakes Entries Using a 2D Barcode
11/30/2011 Biznessmeet Explains the Advantages of Premium Membership
11/30/2011 Oreck Corporation Introduces Next Generation of HEPA Air Purifiers AirInstinct Monitors
11/14/2011 PineSolutions Chooses Snapfulfil's Warehouse Management Software
09/30/2011 HR in the Cloud Provides Unified SaaS Solutions to the HR Industry
09/13/2011 QuestBack Introduces Social Media Insight Tool
08/11/2011 Verint Introduces Open Innovation Network to Enable Access to Patented Technologies
08/10/2011 EIS Deploys IP Business Communications Solution from Interactive Intelligence
06/30/2011 HP Offers Consulting Service to Telekom Serbia Transform its Operations
05/26/2011 24/7 Customer Joins with C EB to Develop Customer Effort Management Solution
04/20/2011 Proteus 7: A Call Accounting Solution from CTI Group
04/01/2011 AFS Choses AbilityCRM asPreferred Customer Relationship Management Partner
03/28/2011 Strategic HR Network's 6th Annual Congress Sponsored by Neocase
03/11/2011 Quality Bicycle chooses Interactive Intelligence All-in-One IP Communications Suite
02/07/2011 Pennsylvania Law Requiring Overtime Pay for Call Center Employees
01/26/2011 ebpSource: Virgin Media Achieves e-Billing and Payment Adoption Landmark
01/20/2011 raig Mitnick Introduces CRM Trust
01/20/2011 RedPrairie Acquires Shippers Commonwealth, SaaS Transportation Provider
12/29/2010 PAR Springer-Miller Systems Addresses Challenges in Hospitality Industry
12/27/2010 Radish System's ChoiceView Brings Visual Info to Callers


Contributor's Home