Columnist

Rahul Arora Info

Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. He holds a bachelor’s degree in arts and humanities.

 

Latest Articles

10/29/2014 Cyara Partners with GlobalNet
10/28/2014 VitalVox Selects Indosoft's Q-Suite
10/21/2014 Dialogic IMG 2020 Now Avaya Compliant
10/21/2014 Sitel to Create 300 New Jobs
10/20/2014 TicketNetwork Creates Jobs
10/03/2014 Diligent Named Finalist for Peer Awards for Excellence
08/26/2014 Hinduja Global Solutions Receives High Buyer Satisfaction Ratings
08/05/2014 ResponseTek's Listening Platform Selected by Zain Group
07/23/2014 Aragon Research Names Altocloud a Hot Vendor
07/08/2014 Verint Systems Recognized by Frost & Sullivan
07/07/2014 Transcosmos Recognized by Frost & Sullivan
06/18/2014 Altivon integrates VidyoWorks platform with Customer Interaction Center (CIC) from Interactive Intelligence
06/04/2014 Gartner includes Presence Technology in Magic Quadrant of the Contact Center Infrastructure
05/30/2014 SAS positioned in Gartner's Magic Quadrant for Multichannel Campaign Management
05/27/2014 Starwood Hotels and Resorts' Moves Wichita Call Center
05/22/2014 Swedish Medical Center Selects Kyruus ProviderMatch Platform
05/19/2014 Vivint wins Confirmit ACE Award
04/23/2014 Frontier Communications Opens Customer Service Center in Provo, Utah
04/21/2014 Intelecom Launches New Version of Connect
04/17/2014 OpenSpan forms alliance with Istmo
04/17/2014 IHS GmbH Acquires InnLink LLC
04/17/2014 mpl systems' intelligentContact Voted Top Technology
04/17/2014 mplsystems' IntelligentContact Wins Call Centre Helper Award
04/15/2014 Revana Wins Three Stevie Awards
04/14/2014 Securus Hiring to Improve Customer Service
04/03/2014 Cars.com Recognized by BenchmarkPortal
03/13/2014 True Office Wins GRC Technology Innovation Award
03/13/2014 IntelliResponse Wins Silver Stevie Award
03/07/2014 Teleperformance named Leader in Gartner's Magic Quadrant
02/28/2014 Assurant Solutions' Official Wins Silver Award at Stevie Awards
02/05/2014 Avtex Recognized by Interactive Intelligence
01/07/2014 Castel Detect's New Version to Have Customizable Audit Console Feature
12/23/2013 Wells Fargo Shareowner Services Wins TALON Large Agent Award
12/12/2013 Interactive Intelligence Group Appoints New Vice Presidents
12/12/2013 B2X Care Becomes Exclusive Customer Care Partner of Bullitt Group
09/27/2013 CoreMatrix Announces Availability of Instant Insights
09/26/2013 NYCHA Enhances Self-service Portal to Improve Customer Service
09/23/2013 Combo Holidays Take Back-to-basics Approach to Winning Customers
09/10/2013 Bell and Howell Announce Hiring of Michael Lambert
08/30/2013 CareTouch Completes One Year of Collect
08/26/2013 Fonolo Adds Nicolas De Kouchkovsky to its Advisory Board
08/26/2013 Interactions Corporation Appoints Edward Durkin as CFO
07/24/2013 Sennheiser Releases PRESENCE Mobile Series
07/23/2013 DHL Express Qatar Recognized at EMEA Contact Center World Conference
06/10/2013 Adapt Telephony Recognized by Interactive Intelligence
06/04/2013 Altivon gets Chairman's Award from Interactive Intelligence
05/14/2013 Aspect selects Promero as Authorized Reseller and Services Provider
05/13/2013 Jacada Extends Service Agreement with Telefonica UK
05/13/2013 OpenSpan Among Finalists for Top 100 North America Award
04/17/2013 CallCopy Launches Subscription Service for cc: Discover
04/10/2013 Contact Center for Gaming Sector Launched in the Isle of Man
03/28/2013 DealNet to Provide Contact Center Support to U.S.-based Energy Retailer
03/27/2013 First Tennessee Bank Deploys Cicero XM
03/05/2013 Towerstream Corporation, a 4G and Small Cell Rooftop Tower company, has acquired Delos Internet (Delos).
01/09/2013 Lionbridge Extends Partnership with LivePerson
01/09/2013 Aegis Positioned in Gartner's 2012 Magic Quadrant
12/19/2012 Aspect's Applications Foundation Platform Selected by Experian
12/19/2012 Altitude Software Wins Award from Frost & Sullivan
12/19/2012 Stratus Contact Solutions Partners with Telrite, Life Wireless
11/27/2012 ValidSoft Recognized by Opus Research for Voice Recognition to Reduce Fraud
11/15/2012 Calabrio Positioned by Gartner Among Visionary Vendors
11/07/2012 LivePerson to Acquire ENGAGE Pty Ltd
10/23/2012 Innotrac among finalists for TAG Impact Awards
10/17/2012 Callidus' Commissions Selected by Malaysian Communications Provider
10/17/2012 3Clogic Partners with IRT
10/09/2012 Jebsen & Jessen Communications Wins Frost & Sullivan Contact Center System Integrator of the Year Award
08/13/2012 Amcom's pc/psap 911 Call Center Solution Receives JITC Certification
08/09/2012 EarthLink Upgrades myLink Portal, Unifies Business Tasks for Users
08/01/2012 Sound Telecom Recruits John Dubay as Director of Operations
05/29/2012 Alpine to Serve Bilingual Customer Base of Large Property and Casualty Corporation
05/16/2012 Allegiance Receives CRM Excellence Award from TMC
04/18/2012 Varolii Wins Frost & Sullivan Award for Market Share Leadership
03/30/2012 Aspect and Comarch Pair Up for Diverse Communication Solutions
01/27/2012 Pinnacle Capital Mortgage Selects Retarus Faxolution for Desktops
12/14/2011 PrestaShop Releases v1.4.6 of its Open-source e-Commerce Solution
12/07/2011 AisleBuyer Releases Black Friday Data from Magic Beans
11/22/2011 013 NetVision Selects ClickRoster Advanced Edition
11/11/2011 Tier1CRM Selects ForwardThink Group as its System Integration Partner
10/24/2011 Portman Travel Deploys Solutions from ShoreTel
10/20/2011 McKesson Launches New Software Solution
10/20/2011 Shopify Raises $15 Million in Series B Growth Funding
09/29/2011 M5 Networks Launches Callfinity Contact Center
08/11/2011 Siemens Enterprise Communications to Upgrade Communication Infrastructure for PNG
07/26/2011 Allconnect Opens New Customer Care Center in Lexington, Ky.
07/13/2011 Marketo Announces Enterasys as its New Customer
06/23/2011 HardMetrics Forms Strategic Partnership with Customer Relationship Metrics
04/18/2011 Phruit Considers Customer Service and Caller Etiquette Important for Good Contact Center Services
04/08/2011 Transition Networks Opens Warehouse and Returns Facility in the U.K.
04/06/2011 GoodData Launches GoodData Sales Analytics for SugarCRM
03/29/2011 Excelior to Employ 70 Professionals at its Bendigo Contact Center
03/02/2011 Level 3 to Provide Voice Services and DIA to American Lung Association of Midland States
03/02/2011 GutCheck Launches Do-It-Yourself Online Qualitative Market Research Platform
02/24/2011 Terrapin and Blue Mountain Partner with Pac-West Telecom for Telastic Solution
02/11/2011 T-Mobile UK Deploys Omnivex Software Within its Call Centers in UK
02/01/2011 Webcom Completes Statement on Auditing SAS 70 Type II Audit
01/27/2011 Sabio Gets Pan-European Contract from Office Depot
01/26/2011 Orange Business Services Awarded ISO Certification for Third Consecutive Year
01/18/2011 Union Bank Uses Virtual Hold Software Solutions for Customer Service
01/13/2011 RateIntegration Rebrands Business as Sixth Sense Media
12/22/2010 UAE's retail sales to grow to $26.41 billion, says Sage


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