Carolyn J Dawson Info

Carolyn J Dawson specializes in writing online content that guarantees more traffic and revenue for Companies that hire her services. She writes on Technical and Non Technical topics which include White Papers, Press Releases, Ebooks and SEO Content. She is a freelance author who looks to work long term with global clients.


Latest Articles

02/28/2014 ResponseTek Updates Listening Platform
02/24/2014 Forrester Report Recognizes Centrify as a Strong Performer
02/21/2014 mplsystems Adds Visual IVR Functionality into Mobile Customer Service Apps
02/21/2014 Hostcomm Launches Predictive Dialer API to Automate Key Call Centre Processes
01/31/2014 OAISYS Awards Solar Communications 2013 Top European Partner Award
01/30/2014 Avaya Introduces the Avaya IP Office Contact Center for Midsize Businesses
01/09/2014 RevChain Solutions Extends Professional Services and Support Contract with Empresa de Telecomunicaciones de Bogota
10/31/2013 THECALLR Selects Verizon's Enterprise Cloud to Support Business Expansion
10/29/2013 Firstsource Celebrates 7th Anniversary and Recent Award Wins
10/04/2013 The PECC Recognizes Sitel's Exceptional Customer Relations with Merck
10/01/2013 Website for Comparing Click-to-Call Systems Unveiled
09/09/2013 CompTIA Study Reveals Increase of Multi-Cloud Usage
09/05/2013 SpotRight Unveils Proprietary Social Graph, GraphMassive
08/21/2013 Cisco Honors Allstream for Excellence in Customer Satisfaction
08/07/2013 Gartner Places CoreMedia in Visionaries Quadrant for Web Content Management
07/31/2013 NICE Unveils Contact Center Video Recording Solution
07/30/2013 WyckWyre Reports Significant Increase in Customer Recommendations
07/10/2013 Extends Ad Campaigns with Marin Software
07/01/2013 South Wales Police Implements Siemens' OpenScape Contact Center
06/24/2013 Steven Michael Mariano Launches Carrier and Technology Solutions Inc.
06/24/2013 Gigaset DECT Phones Compatible with TELES Convenience Services
06/20/2013 Acquity Reveals Corporate Buyers' Preference for Amazon Supply
06/14/2013 MAXIMUS, Hawai'i Health Connector Sign Multiyear Contract
06/13/2013 Interactive Intelligence Honors Avtex with 2013 Vision Award
06/06/2013 Dexplora Enhances CRM Systems with $1.2 Million Financing
06/04/2013 ESET Warns Against Increasing Cold Call Support Scam
05/30/2013 Fonality Website Highlights Enhanced Communications Systems
05/22/2013 Noble Systems Integrates Web Services with Customer Contact Programs
05/22/2013 Interactive Intelligence Collaborates With Kuwait-based FutureTech
05/16/2013 Centrify Unveils Centrify for NetSuite
04/23/2013 Frost & Sullivan Honors Cegedim Relationship Management
03/15/2013 Armanino Unveils Warranty Management and Product Repair Offering
03/13/2013 Shangri-La Unveils Customer Contact Center in China
02/19/2013 PAF and Aetna Unveil a Program for Tackling Coverage Problems
01/23/2013 Enghouse Interactive Releases Enhanced Arc Pro Attendant Console
01/17/2013 Mpathy Plus Honors Thrive Homes with Contact Center Accreditation
12/26/2012 Asia-Pacific Contact Center Applications Market Registered More Than 13 Percent Annual Growth
12/17/2012 3CLogic Contact Center Solution Incorporated with SugarCRM
12/12/2012 transcosmos Unveils Fourth Call Center in Sapporo City
12/11/2012 Barclays, FedEx and Turkcell Global Bilgi Honored by Nuance
12/11/2012 Crittercism, UserVoice Provide Inclusive Customer Communication Platform
12/06/2012 Insource Technology Corporation and Altigen Team Up to Offer MaxACD Contact Center Solution for Microsoft Lync
10/24/2012 SoundBite's Proactive Customer Care Offers Improved Consumer Satisfaction
10/04/2012 1st USCU Implements Fonolo's Phone-based Customer Service
08/16/2012 Voxeo Unveils Security Suite to Tackle Consumer Fraud
07/19/2012 Contact Center Priorities Revealed by ICMI Study
07/12/2012 TargetX Releases Enterprise Offering for Higher Education
06/14/2012 Gartner Names Neolane as CRM Lead Management Visionary
06/07/2012 1st Source Servall Unveils New Ordering System
05/22/2012 Customer Interaction Solutions Recognizes KANA's Excellence in CRM
04/04/2012 Drishti Collaborates with PRTA, Expands in Australia
04/04/2012 Briggs Equipment Unveils Pioneering Warehousing Solution
03/19/2012 Nuxiba Solution Finds New Distributor
03/16/2012 the Call Center Corporation Will Now Distribute the Nuxiba Solution
03/08/2012 DMG Consulting Names Cicero as Premier Vendor in Desktop Analytics
03/07/2012 Enterasys Networks Takes Home Multiple Stevie Awards
03/02/2012 Convergys CRM 2.0 Offers Enhanced Customer Service
02/29/2012 Q-Suite Call Center Software Implemented By SGI
02/28/2012 New Version of Rating & Billing Manager Released by Convergys
02/14/2012 VXi Launches UC ProSet for Contact Center Users
02/01/2012 Interactive Intelligence Names Altivon 2012 Platinum Elite Partner for Second Consecutive Year
02/01/2012 Amdocs Reaffirms Customer Success on 30th Anniversary
01/18/2012 Rite Aid Selects WorkPlace's Cloud-Based Workforce Management Services
01/12/2012 RedHorse CRM Integrates Lead Management and Sales Management
12/29/2011 IT Outsource Verification Service Announced by Phixios Inc
12/29/2011 Interactive Intelligence's CIC Deployed by American Logistics Company
12/14/2011 Isis Chosen by Gemalto for Their Mobile Commerce Platform
11/16/2011 LoopFuse Announces Custom Events Dashboard for SaaS Based SMBs to
11/11/2011 Initiative to Advance Contact Center Operating Models Announced
11/08/2011 Whaleback Announces Launch of CrystalBlue Contact Center Solution for SMEs
11/07/2011 Report on EMEA Contact Center Market Released
11/03/2011 Brisbane-based QSuper Completes Full Implementation of StatPro Seven
10/20/2011 PrestaShop Achieves Major Milestone with 100,000th Online Store
10/18/2011 VSI Positioned in Gartner's Field Service Management Quadrant
10/18/2011 Broader Global Distribution of Q-Suite for Asterisk Based Contact Centers Enabled by Indosoft's Certified Reseller Program
10/05/2011 More Cost Savings with Enhanced Altitude vBox
09/29/2011 Pinpoint Media to Be Acquired by iSIGN Media
09/28/2011 TargetX's CRM for Student Recruitment Integrates Social Media
09/28/2011 APAC Customer Services, Inc Job Fair to Fill 120 Positions in Corpus Christi Contact Center
09/15/2011 ISO-9001 Certification for Roshan's Customer Care Division
08/25/2011 Increased Customer Profit Guaranteed by SalesNexus Online CRM
07/27/2011 UK Contact Center Spark Response Celebrates Three Years of PCI DSS Compliance
07/26/2011 Ortsbo Celebrates First Anniversary with Key Patent Application
07/21/2011 TelStar Wins IP Contact Center Technology Pioneer Award
07/19/2011 Gold Certification For D+H's Call Center Operation
07/12/2011 EckohPAY Delivers Business Benefits to Renault Customers
06/10/2011 360-Degree Customer View Delivered through Zendesk's Partnership with SugarCRM
06/01/2011 Rostrvm Training Helps You Perform Better
05/26/2011 With the Appointment of Enterprise Sales Leader, Echopass will Continue Major Expansion
04/25/2011 New Site to Help Keep Track of Fast Moving Cloud-based Contact Center Technologies
04/11/2011 Vitrue Celebrates Another Record-Breaking Quarter & Key Milestones
04/01/2011 Sitel to Expand Call Center Facility in Asheville, North Carolina
03/22/2011 BroadHop and STC to Present Policy 2.0 Success Story At Management-World
03/22/2011 DMG Consulting Recognizes VPI's Workforce Organization Solution
03/17/2011 Semaphore's SCADA System and RTU Products to be Showcased at CSIA 2011
03/11/2011 Interactive Intelligence Interaction Supervisor Video Training Series Launched by CPI
02/28/2011 Verteks Consulting Achieves ShoreTel's Certified Orange Champion Status
02/25/2011 Altitude Software, Loquendo and SpeechVillage Form Strategic Partnership
02/24/2011 AMC and Sixbell Successfully Launch BICE Vida in Mexico
02/14/2011 Avtex Launches New Brand Identity and Business Strategy

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