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06/26/2014
Azzurri Announces Launch of ICON Contact
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01/17/2014
Infratel Intros MightyCall React for SMBs and Mobile Version for iOS
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09/17/2013
ProntoForms Intros Deployment Services to Help Customers Deploy
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07/31/2013
ESDS Picks IBM PureSystems to Bring Greater Business Efficiency to Cloud Architecture
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06/27/2013
HootSuite Announces Integration with Attensity
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11/08/2012
Aspect Software Launches New Version of Workforce Management
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10/24/2012
Ontario Systems Releases Next-Generation Contact Management Service
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09/19/2012
Nokia's Location and Commerce Business Supplies Pan-European Reference Data to Ford Motor
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08/29/2012
Jack Henry & Associates Introduces Telephone Support and Customer Service Solution
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08/29/2012
Noble Systems Releases Noble Web Reports
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08/27/2012
Interactive Intelligence Foundation to Host Second Annual Dinner-Auction Gala
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04/05/2012
Telax Releases New Call Center Agent, Integrates Microsoft Lync
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01/05/2012
NextiraOne Obtains Cisco's Unified Contact Centre Enterprise ATP Status
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12/19/2011
Jackson Recognized as World Class Customer Service Provider by SQM
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11/30/2011
St. Croix Orthopaedics Picks Interactive Intelligence's Enterprise IP Telephony Software Suite
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09/23/2011
Internode Picks LogMeIn Rescue to Enhance Customers' Support Experience
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09/15/2011
TelecomCell to Distribute Telenity's Canvas USSD Service Center Solution in MEA
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08/16/2011
EIS Deploys Interactive Intelligence Group's IP Communications Software Suite
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06/06/2011
Pinnacle Mortgage Deploys NEC UNIVERGE SV8100 all-IP Communications Servers
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05/31/2011
IXACT's Real Estate Contact Management Software Compatible with iPad, Mac
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05/25/2011
SourceRight Solutions Launches SupplierEdge Preferred Supplier Program
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05/12/2011
P3Software Intros P3Expeditor in Web-based SaaS Version
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03/16/2011
NADAguides Intros CONNECT for Marine Vehicle Inventory Pricing and Management App
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11/17/2010
Verifi, Lime Light CRM Partner to Offer an Integrated Contact Center Solution
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07/14/2010
Survey: Adult Twitter Users Highly Active on Internet and in Communities
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07/14/2010
Interactive Intelligence Receives Frost & Sullivan's Award
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07/01/2010
2share to Sell Interactive Intelligence's Portfolio of Contact Centre Software in Saudi Arabia
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06/15/2010
Does Hosted Software Make Sense for Your Business?
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04/29/2010
Axis Releases Revised RFI/RFP Checklists for Accounting, CRM, HR and Payroll Systems
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04/09/2010
Tharanco Group Begins Deployment of YuniquePLM at its Greg Norman Collection
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03/12/2010
Mike's Express Carwash Uses Ultimate Software's UltiPro through SaaS
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02/12/2010
Banks Deploying IBM SPSS Predictive Analytics Software to Mitigate Risk
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02/11/2010
Infusionsoft Releases New Version of its Email Marketing Solution
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12/29/2009
Affiliated Computer Services Extends Three Year IT Contract with DCP Mainstream
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12/16/2009
Chrysalis Software Intros Utility Outage Management IVR Application
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12/16/2009
VendTek, Peoples and Visa Canada Team Up to Launch Prepaid Virtual Visa Program in Canada
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12/11/2009
Novo Announces First Quality Monitoring Solution Deployment with a Cisco-based Contact Center
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12/08/2009
Teleperformance Intros New Platinum Service
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12/08/2009
Group Health Picks Avaya Contact Center Solutions
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11/23/2009
Automotive Software Designers Releases Save-a-Deal 2010
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10/05/2009
Consilium Software Releases New Version of UniAgent
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10/02/2009
Fiserv Announces Availability of Fraud Risk Manager 4 and AML Manager 4.6
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09/29/2009
Callmedia Intros New Application to Enable Facebook Integration with the Contact Centre
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09/04/2009
nGenera CIM Solutions Empower Digital UK Contact Centre
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08/18/2009
PlantCML Fully Integrates its Call Processing Solution in Okaloosa County
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07/09/2009
Hostway Joins Microsoft BizSpark Program as a Network Partner
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07/06/2009
Aspect Announces New Unified Communications Capabilities for Contact Center
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06/25/2009
Ensim Enters into Reseller Agreement with IDSA
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06/22/2009
Core Volunteer Management Features Added to Convio's Common Ground CRM Database Software
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05/22/2009
DeltaCom Intros Business Direct
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04/22/2009
Cellular South Selects IBM Cognos TM1, Revelwood to Deploy its Solutions
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04/20/2009
Avaya's UC and Contact Centre Solutions Help Saudi Airlines Reduce Operating Costs
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04/15/2009
Fieldglass Intros Decision Wizard with the New Release of InSite Product Suite
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04/14/2009
Kelly Services Implements Cornerstone OnDemand's Integrated Talent Management Suite
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04/01/2009
CA Picks Verizon Business' New Unified Communications and Collaboration Solution
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03/18/2009
Varolii Intros New Unified Varolii Interact Platform
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03/03/2009
Interactive Intelligence Earns TMC's 2008 Product of the Year Awards for Contact Center and IP Solutions
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03/02/2009
SpeechCycle, Jingle Networks Team to Empower Contact Centers
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02/27/2009
TDI's Contact Center Solutions Now Compatible with Cisco, Mitel, ShoreTel Solutions
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02/23/2009
AccessData Deploys QXchange to Integrate SAP Business One and Salesforce.com
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02/18/2009
Rostrvm, Red Box Recorders to Provide Call Centres Call Handling, Recording Applications
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02/03/2009
Azzurri Helps Fredrickson Gain Benefits of Unified Contact Centre Operations
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01/30/2009
Contact Centre Practice Launched by Azzuri Communications
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01/29/2009
Oracle Announces a New Version of its On-Demand CRM Service
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01/22/2009
Appian Reports Record Revenue for 2008
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01/14/2009
Telecommunication Companies Deploy OpenSpan Platform to Enhance Contact Centre Operations
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01/06/2009
Vodafone D2 Selects Amdocs OSS Planning and Fulfillment Products
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11/12/2008
Oracle Releases Next Version of its Siebel CRM 8.1.1
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09/04/2008
Foundry Networks Announces Amsterdam-based Support Center
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09/04/2008
Experian QAS and RuffaloCODY Announce Integration for Education Organizations
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09/03/2008
Calabrio Workforce Management Compliant with Avaya Contact Center Solutions
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08/19/2008
Telx Lends its Data Center Suite to iland Internet in Dallas
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08/07/2008
Bamboo Cricket Intros New Managed Solution for Tracking Customer Service
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08/05/2008
Ifbyphone Debuts Store Locator to Direct Incoming Phone Calls
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08/04/2008
Edmonds Community College Selects Cardiff's Business Process Management Solution
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07/29/2008
Aspect Software's PerformanceEdge Offers eLearning and Hiring Capabilities
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07/16/2008
Intervoice to Be Sold to Convergys for $335 Million
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07/14/2008
Envox CT Connect 7 Compliant with Avaya's IP Office 4.1 Contact Center Solution
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07/07/2008
Unisys Wins Contract from NEC to Provide Outsourcing Services to 7-Eleven Stores
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07/07/2008
Interactive Intelligence Announces Preliminary Second Quarter 2008 Results
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06/27/2008
Element Customer Care Expands Call Center Operations to Better Serve New Clients
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06/27/2008
SuccessFactors and HR Solutions Announce Alliance
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06/16/2008
Defense Acquisition University Selects Appian
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06/13/2008
MLL Telecom Unveils New Customer Management Centre
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06/02/2008
HiQube Releases HiQube 5.0
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05/23/2008
Sage Software Ships Peachtree Premium Accounting for Nonprofits 2009
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05/21/2008
Convergys Acquires Visage Mobile's Subscriber Management Business
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05/20/2008
Lagan 311 to Power Non-Emergency Call Centers Across Northern California
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05/12/2008
ConnectWise Joins Kaseya's Technology Alliance Program
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05/09/2008
Voxify Awarded Applications Partner of the Year by Genesys Telecommunications Labs
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05/09/2008
Misys to Deploy Salesforce Customer Portal to 55,000 Users
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04/30/2008
Endeca Unveils Collaborative Approach for Multi-Channel Retail Innovation
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04/18/2008
Qwest Hosted Contact Center Puts Cirro Energy Customers in Control
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04/08/2008
Chordiant Wins 2008 IBM IMPACT Award
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04/08/2008
Sybase 365 Takes on Global Contact Center Industry
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03/26/2008
New Intel Server Processors Use Fewer Watts, Deliver Higher Performance
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03/20/2008
KnoahSoft Introduces Recorder 1.6
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03/07/2008
Altura Enhances its Call Center Solutions with IntelliCenter 8.1
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03/05/2008
Chordiant Software Announces $25 Million Stock Repurchase Authorization
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02/25/2008
Neterion Delivers IOV Compliant 10 Gbps Ethernet Adapter
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