Meenakshi Shankar Info

Meenakshi Shankar is currently working as a freelance writer, covering the global telecommunications markets, reporting on subjects as diverse as mobile, VoIP, and IP communications.


Latest Articles

10/07/2014 Sonus PSX SWe and DSC SWe Address Service Provider and Enterprise Requirements for NFV/SDN
08/18/2014 TantaComm Clears PCI DSS V3.0 Certification
08/15/2014 Voxilla Ranks Software Providers with the Most Support for Agents
08/11/2014 MarketsandMarkets Predicts Customer Experience Management Market Growth
07/31/2014 Acqueon U-Nexis Now Integrates with UCCX 10.5
07/23/2014 Computer Instruments Unveils 2.0 of Screen Pop Premium
06/25/2014 OnviSource Unveils its Newly Expanded OnviCenter 7 Solution
05/14/2014 Honored Again with BenchmarkPortal 'Center of Excellence' Certification
05/14/2014 Zultys Unveils Enhanced Version of Mobile Communicator for Android
05/07/2014 C Spire Honored by Service Quality Management for Real-time Customer Support
04/30/2014 CSI Workforce Optimization as a Service Acts to Protect Contact Centers
04/30/2014 CSI Workforce Optimization as a Service Acts as a Bulletproof for Contact Centers
04/09/2014 Connexio Labs Now a Member of Twilio Partner Program
02/13/2014 Avtex to Host a CRM in the Contact Center Series in More Cities
01/17/2014 Retail Teams Need Access to Information, Motorola Looks to Help
01/17/2014 Contact Center Managers Strategic Decisions- NewVoiceMedia Research Point to Opportunities
01/15/2014 Merkle Picked by Twitter for Tailored Audiences Solution
12/27/2013 Q-Suite Enhanced Once Again, Now It Is for Real-time ACD Reporting
12/18/2013 IBISWorld Unveils New Telemarketing Services Procurement Research Report
10/17/2013 Applications Invited for Funds from Interactive Intelligence
09/27/2013 Corporate Resource Services Enhances Data Center and Offers New Cloud-Based Services
09/17/2013 MTML Picks AMEYO for Chili
08/30/2013 SageCloud Sign OEM Agreement with Avnet's Rorke Global Solutions
08/29/2013 SDL Partners with Webtrends
08/13/2013 Unified Arts Rebrands as Platform28, Unveils New Cloud-based Communications Platform
07/29/2013 Launches One-Stop Shop for Mobile Marketing
07/22/2013 Gartner Places Interactive Intelligence in Leaders Quadrant of Contact Center Infrastructure 2013
07/18/2013 Sage Pastel Recognized as EMEA Region's Best Help Desk and Best Community Spirit
07/18/2013 Expands its Partnership with Soonr
07/15/2013 Connextions to Launch a Call Center for RI's Health Benefits Exchange
06/18/2013 CGS Honored at IQPC's 14th Annual Call Center Week in Las Vegas
06/06/2013 AnswerNow's ScheduleNow and MessageNow Comes with Text and Email Messaging Feature
06/05/2013 A Product to Measure CSR and Social Leadership, Now from Cone Communications
05/13/2013 Smart Solutions from Live Lead Pros for Better Call Center Management
12/17/2012 Concentric Partners with LiveOps
11/21/2012 Glowpoint Now Approved to Distribute High Definition Real-Time Video in Call Center Environments
06/12/2012 Major Specialty Retailer Implements Verint Impact 360 Workforce Optimization Software
01/20/2012 Siemens' Cloud Call Center Solutions Garner Awards
12/13/2011 Intuitive Signs Reseller Partnership with Allscan
12/05/2011 FileHold Partners with ARX
09/19/2011 Whitestone Solicitors Unveils New Call Centre; Intros Enhanced Call Back Services on Compensation Claims
08/29/2011 DMG Consulting Unveils 2011-2012 Contact Center Performance Management Benchmark Study/Market Report
07/21/2011 Industry Web Event: Interactive Intelligence to Host 'Social Media and the Multichannel Contact Center'
06/15/2011 AMC's Multi-Channel Integration Suite Now Integrated with Siebel CRM v8.1
05/18/2011 Interactive Intelligence to Showcase at MECOM 2011
12/19/2007 Kyivstar Deploys Amdocs OSS to Enhance Customer Experiences and Lower Costs
12/13/2007 UCN Partners for 1-800-Volunteer Intelligent Call Routing System

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