Raju Shanbhag Info

Raju Shanbhag is a Bangalore-based writer who has worked in various fields such as advertising, Web content writing, and translation. He is passionate about cricket (after all, he is an Indian!) and maintains his own blog on cricket at


Latest Articles

10/27/2014 AltiGen Announces Interoperability with Polycom
10/09/2014 Noble Systems Unveils Upgraded Noble ShiftTrack 6.0
10/03/2014 Talbots Chooses Omni-Channel CloudBlu from Cameo Global to Enhance Customer Experiences
10/03/2014 Sitel to Strengthen Staff at Oak Ridge Facility
10/02/2014 Plantronics Unveils New High Performance Headsets and Digital Processors
08/28/2014 CGS Receives ISO 9001 Certification
08/11/2014 TouchCommerce Unveils TouchStore
08/04/2014 SHL Telemedicine Subscribers Have Low Risk of Hospital Readmission
08/04/2014 Ovum Publishes Case Study Featuring ACMG's Use of Nexidia Interaction Analytics
08/04/2014 IBM Unveils Analytics and Workforce Science
08/01/2014 Looksery Enables Face to Face Communication Capabilities for Call Centers
08/01/2014 China Mobile Jiangsu Selects Nuance Communications
07/30/2014 UK Businesses Ignore Social Media Potential
07/29/2014 Rimhub Holdings, Inc. Acquires Systems Integration
07/28/2014 Talk2Rep Partners with Lighthouse Works
07/03/2014 StrongView Unveils Contextual Marketing Features in its Marketing Cloud
06/11/2014 AMC Contact Canvas Achieves Oracle Validated Integration
05/07/2014 Wendia Premiers Wendia 311 and Citizen Service Request Solution
03/07/2014 Interactive Intelligence Channel Director Named a CRN 2014 Channel Chief
01/23/2014 TELUS International Selects QlikView from QlikTech
01/22/2014 Fournaise: Marketers Got It Wrong in 2013
01/07/2014 Unify Enhances OpenScape Contact Center Suite
12/20/2013 Creative Virtual Wins a New Client
10/07/2013 Edmentum Customer Support Wins 'Center of Excellence' Award
09/16/2013 Voiceware is the Certified Reseller of Q-Suite for Iberia
09/13/2013 SUSE Partners with Unisys
08/14/2013 AnswerNow Wins ATSI 2013 Award for Seventh Consecutive Year
08/07/2013 HipLogiq's SocialCompass Now Available in Licensed White Label Version
07/24/2013 CallScripter Announces Senior Appointments
07/10/2013 Millward Brown Expands Digital Offer in U.S.
07/09/2013 American Support to Applicants: 'Don't Work for Us'
07/09/2013 Microsoft Releases a New Study on Cloud Adaption Trends
07/08/2013 Avaya Report Shows Consumer Preference for Voice Biometrics
07/03/2013 Magellan Call Center Showcases Its BPO Capabilities
07/01/2013 Contact Solutions Unveils Prepaid Customer Service Strategy Whitepaper
06/26/2013 GMC Software Releases Research on Cross-channel Communication
06/25/2013 Avaya Unveils Customer Effort Impact Survey
06/10/2013 Adapt Telephony Services Wins Interactive Intelligence Conquest Award
05/21/2013 MetricNet Publishes 4 New Australian Benchmarks for IT Support, Contact Centres
05/16/2013 MDS Announces MDS Accelerate
04/03/2013 Main Virtual Office Unveils Small Business Answering Service App
04/02/2013 the Call Center Corporation and Coginov Introduce the Information Audit for Big Data
02/11/2013 eGain Positioned in the "Leaders" Quadrant of the Magic Quadrant
02/05/2013 ShoreTel Updates Enterprise Contact Center
02/04/2013 Norah Guide Announces "Customer Appreciation" Month
01/28/2013 Intradie Unveils Intradiem 9.0
01/15/2013 Smart Tech to Encourage UK Energy Firms to Improve Customer Service
01/15/2013 Startel Unveils New CMC Reports
01/08/2013 Regulation to Pressure Financial Services Firms into Big Data: Verdande Technology
12/31/2012 Exotel Startup Gains 150 Customers in Two Years
12/28/2012 LeadMaster Reaches 15 Years in Business Milestone
12/20/2012 Clarity Consulting Unveils Clarity Connect 2.5
12/19/2012 CXPA Signs Interactive Intelligence as Silver Sponsor
12/06/2012 Delta Air Lines Selects MotivEngine from Affinion Loyalty Group
11/21/2012 Dimension Data Report Finds Contact Centers Expanding Service Channels for Better Collaboration
11/20/2012 Cyara Publishes Yet Another Customer Success Story
11/08/2012 Ivytalk Enables Customer Engagement through Various Communication Channels
10/30/2012 Polaris Unveils FATCA and Global KYC Ready Intellect Customer Onboarding Hub
10/25/2012 Sales Engine International Celebrates Success of Merger, Relocation
10/25/2012 avanade Survey Focuses on Trends in Enterprise Mobility
09/14/2012 Brazilian Utility Company Selects Comptel
07/26/2012 Knowlagent's RightTime Management Software Integrates with WFM Solution
07/25/2012 Selects Clarity Connect
07/11/2012 Customer Service Faces New Challenge - ITWeb
06/27/2012 DNA Selects Ericsson for Customer Experience Management
06/25/2012 Melrose Jewelers Announces Seven Day Customer Care
06/14/2012 NexxPhase Announces Islands of Excellence in a Sea of Mediocrity Series
05/23/2012 BT Expands Contact Center Portfolio in the U.S.
05/23/2012 Comptel Unveils a New Concept of Contextual Intelligence for Telco
05/22/2012 Comptel Unveils a New Concept of Contextual Intelligence for Telco
05/16/2012 Hypatia Publishes 'Leveraging Social Channels for Customer Service and Support' Report
03/26/2012 Moxie Combines Workforce and Customer Collaboration
02/24/2012 Noble Systems Releases North American Contact Center Survey
02/14/2012 AltiGen Communications Teams with Nexus Open Systems
01/06/2012 NewVoiceMedia Secures a New Patent in UK
01/04/2012 DataPoint Introduces a New Indexing System
01/03/2012 eDoorways International Corporation to Deploy Snap Trend Technology on 2.0 Platform
12/12/2011 Demandbase Unveils Expanded Audience Classification Capability
12/08/2011 Saba Introduces Performance Management Exchange Program
12/07/2011 Verizon Launches T-Commerce Initiative with HISTORY and Delivery Agent
12/02/2011 MuleSoft and THINKstrategies Conduct New Cloud and Customer Study
10/21/2011 IJJC's Claims that its DSMRS is Positioned as a Winning Solution for Grants
08/26/2011 VHT Reports Growth in its Government Market Segment
08/23/2011 HealthLine Systems' Clinical Partner Cleveland Clinic Hosts Call Center Leaders
07/27/2011 TransLattice Unveils TransLattice Application Platform 2.0
04/15/2011 Helm Bank Selects Oracle Software and Hardware
03/28/2011 IBM Assists Australia's first Smart Transport Research Centre
02/17/2011 Blue Nile Diamonds Selects ShoreTel Contact Center Solution
02/16/2011 SurfKitchen Supports Wholesale Applications Community Widgets
01/28/2011 Agilysys Guest 360 Property Management System Selected by Gotham Hotel
01/19/2011 DISH Extends Customer Care and Billing System Contract with CSG
01/19/2011 CGI and Workday Announce Strategic Partnership
01/11/2011 Gander Mountain Chooses SAS Integrated Merchandise Planning
01/11/2011 Veeva Systems Debuts iRep for iPad
11/30/2010 Kenshoo Selected by John Lewis to Optimize Paid Search Campaigns
11/29/2010 Information Builders Builds Institutional Dashboard for HCC
11/29/2010 AuraPortal Announces Unique Approach to Evaluate BPM Software
11/05/2010 Elite Telecom Open Shop in Leyland, Lancashire
10/22/2010 Aspect Enhances Workforce Optimization Offering
10/21/2010 Avaya's New Skills Certifications and Support Systems

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