Contact Center Solutions Featured Article

Today, information technology is making a fast move towards the cloud - CRM applications, email, storage, etc. Business communications is also following the trend for the same reasons.

 

Register now for a free Webinar entitled "IP Business Communication's Great Migration to the Cloud: Does a Hosted Offering Make Sense for Your Business?"

 

The webinar will be held on Tuesday, June 29, 2010 at 2 pm ET (11 am PT).

 

During event, experts from contact center and business process automation solutions provider Interactive Intelligence, as well as Technology Marketing Corporation, will discuss the value of migrating communications and contact center solutions to the cloud. The webinar will also examine the tradeoffs between the hosted model and premises-based deployments; the available options for various hosted deployment models; the primary considerations when selecting a hosted communications provider; and the way to determine if the cloud-based model is a good fit for your business.

 

Joe Staples, Chief Marketing Officer, Interactive Intelligence Inc, will be one of the experts present at the Webinar. He has over 25 years of experience in the field of technology and marketing. At Interactive Intelligence, he is responsible for the global marketing efforts of the company's award winning contact center and communication product lines.

Debbie Thornburg, the Director of Business Development for the Interactive Intelligence Communications-as-a-Service offering, will also be presenting her views on IP Business Communication's Great Migration to the Cloud.

Rich Tehrani, Chief Executive Officer and Group Editor-in-Chief, TMC, will also be a speaker on the Webinar. He has served as an expert witness and been quoted frequently in such prestigious publications as the Economist and New York Times.

The webinar will also benefit all those who are looking for a replacement or an up gradation to their existing communications or contact center system by providing them with the information that they will require to make an informed decision regarding a hosted offering.

A complimentary copy of the white paper titled, "Hosted Contact Center Solutions - Setting the Record Straight," authored by DMG Consulting, will be offered to all webinar registrants.

The registrants are requested to bring their questions as the webcast will be open for live Q&A after the presentation.

To register for this free, educational webinar, click here.