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Convergys Names Jeff Fox President and CEO

February 10, 2010

Jeff Fox, 47, has been named president and CEO of Convergys Corporation.
 
He would serve in this position for at least one year and will also remain on the Convergys Board.

 
Fox who brings with him lots of experience has been a Convergys Board member since February 2009, and was previously chief operating officer of Alltel Corporation.
 
He succeeds David F. Dougherty, who will now serve as a consultant to help facilitate a smooth transition.
 
“Jeff Fox is a talented and proven leader with deep expertise and strong operational experience in the telecommunications and technology industries,” said Philip A. Odeen, chairman of the Board, in a statement. “Having worked with Jeff as a member of the Board for the past year, I am confident his values and priorities are closely aligned with the Board and our commitment to build a strong Convergys and deliver meaningful, long-term, shareholder value.”
 
He said that the Board believes that the company needs greater focus on effective execution, revenue growth and improved profitability.
 
The Board also believes now is the right time to have a new leader and the board is extremely pleased Jeff has agreed to lead Convergys, he added.
 
Jeff Fox said that Convergys is a solid company with a strong foundation in global relationship management that delivers excellent value for clients worldwide.
 
“I look forward to working closely with Convergys’ talented management team and employee base to leverage the Company’s strengths, provide outstanding service to clients, and enhance value for shareholders,” said Fox.
 
Dave Dougherty said that Convergys has made good progress in addressing its challenges in recent years.
“I have confidence in Jeff’s leadership and the company’s prospects. I want to thank my colleagues for their support and dedication over the last 20 years,” said Dougherty.
 
Convergys Corporation calls itself major player in relationship management.

Anil Sharma is a contributing editor for ContactCenterSolutions. To read more of Anil’s articles, please visit his columnist page.

Edited by Marisa Torrieri



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