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INX Wins Cisco Customer Satisfaction Excellence Award

February 02, 2010

INX Inc., a U.S. provider of IP communications and data center solutions for enterprise organizations, has reportedly received Cisco Customer Satisfaction Excellence status in the United States.

 
Cisco gives this award only to the top 15 percent of its channel partners and is done by geography. This award is the highest distinction that a partner can achieve within the Cisco Channel Partner Program and are usually based upon customer satisfaction results, surveys and assessments, captured in the Cisco Partner Access Online tool.
 
In the release, Mark Hilz, president of INX said that they are pleased to once again attain such a high honor and this is a significant award for INX because it is 100% customer centric and is a direct result of the perception of their customers, the people that matter most to their organization.
 
“Customer satisfaction is one of the strongest core values at INX and it shows,” Hilz added.
 
The new designation of INX will be portrayed on Cisco’s Partner Locator tool to differentiate it with other competitors. Both enterprise organizations searching for a Cisco partner as well as Cisco personnel, both of whom are interested in engaging best in class partners, will see this additional differentiator on Cisco's Partner Locator tool.
 
INX has been offering advanced technology solutions focused around the entire life-cycle of enterprise IP network communications and data center infrastructure. Services are centered on the design, implementation and support of network infrastructure, including routing and switching, wireless, security, unified communications, and data center solutions such as storage and server virtualization.
 
It customer list comprises enterprise organizations such as corporations, as well as federal, state and local governmental agencies. According to the company, their high level of focus, expertise and experience implementing and supporting advanced technology solutions for enterprises have positioned them in high place in the market.

Jyothi Shanbhag is a contributing editor for ContactCenterSolutions. To read more of Jyothi's articles, please visit her columnist page.

Edited by Kelly McGuire



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