Contact Center Solutions Featured Article

September 01, 2009

IDC MarketScape Analysis Recognizes Innotas as a Leader



IDC’s latest report, "IDC (News - Alert) MarketScape: IT Project and Portfolio Management, 2009 Vendor Analysis," released July 24, recognizes software company Innotas as an industry leader in driving SaaS (News - Alert) adoption and innovation.

IDC, a subsidiary of IDG, a technology media, research, and events company, offers market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. It offers offering global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide.

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The IT Project and Portfolio Management, 2009 Vendor Analysis report is authored by Melinda-Carol Ballou, program director and Joseph C. Pucciarelli, program director. Reportedly, IDC's current analysis categorized and weighted scoring for ITPPM vendors in two ways -- for enterprise-level solutions and for innovative delivery models for SaaS and on-demand hosted offerings.

"We are obviously quite proud of the recognition,” said Keith Carlson, president and chief executive officer at Innotas. “We have worked hard to provide customers with a platform that enables them to grow their business instead of merely run it, and we'll continue innovating in order to exceed the evolving needs of our customers."

IDC’s report highlights Innotas as a company not only focused in accelerating the adoption and innovation of SaaS (software-as-a-service), but also as an intuitive product with an innovative delivery model that facilitates quick adoption and customer usage.

"Overall, the companies [Innotas customers with which IDC spoke] found that Innotas was easy to implement and deliver, worked closely with them -- and the companies received significant benefits for a relatively low investment cost," the report said.

IDC also recognized the benefits of its SaaS/on-demand delivery model, citing de-capitalization, access speed, less initial cost, flexibility and lower shelfware as principal drivers for user engagement.

IDC evaluated Innotas and 14 other vendors based on the offering strategy and capabilities and business strategy and capabilities.
 

Follow ITEXPO (News - Alert) on Twitter: twitter.com/itexpo

Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.

Edited by Patrick Barnard


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