Contact Center Solutions Featured Article

FREE WEBINAR: Proving Strategic Value with CRM Analytics

April 15, 2009

Not doing anything on Thursday, April 30, 2009 at 2:00pm ET / 11:00am PT? Now you are, TMC (News - Alert) is bringing you yet another free Webinar, Register Now!
 
Join hosts Infinity Info Systems, a provider of CRM and Business Intelligence (BI) software and services, and Microsoft (News - Alert) to find out how CRM and BI solutions have helped some of the world’s leading Life Science and Pharmaceutical organizations to gather, store and analyze critical sales, marketing and R&D data and help make more accurate and informed business decisions about partnering, profiling, case management, sales management and sampling.
 
Learn how Life Science and Pharmaceutical organizations are leveraging Customer Relationship Management (CRM) solutions to increase profitability by improving their sales and marketing effectiveness.
 
Specifically, you will discover how Infinity Info Systems’ Microsoft Dynamics CRM Solution for Life Sciences has helped organizations:
 
  • Improve internal coordination between Sales and Marketing to boost prescriber share and consumer preference
  • Effectively manage relationships across your organization, including Physicians, Key Opinion Leaders, Partners, etc.
  • Streamline “on-the-road” sales management / call planning / territory planning for sales reps
  • Understand key metrics of market potential, product sales and selling efforts, such as the number of prescriptions doctors are writing and why
  • Enforce timely and accurate compliance regulation, and tracks legal requirements to monitor the dispensing of samples/capturing sampling information /track all physician interaction in real-time
  
Those who are in the sales, marketing or R&D Managers of Life Sciences/HealthCare Organizations and IT Managers of Life Sciences/HealthCare Organizations should think about signing up today! Register Now!
 
Presenters will be Lauren Trotta, Senior Account Executive, Life Sciences Specialist, Infinity Info Systems; Mike Hammons Business Intelligence Practice Leader, Infinity Info Systems; Zach Hector Microsoft Worldwide Pharma Industry Solutions Manager, Microsoft Corp. and TMC moderator Erik K Linask Group Managing Editor, TMCnet.
 
Click here for more information or to register!

Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.

Edited by Jessica Kostek

Article comments powered by Disqus

Related Contact Center Solutions Articles

Sound Telecom Points out the Benefits of Multilingual Answering Service

One of the consequences of globalization is the homogenization of the world, which is responsible for companies delivering the same service in locations as diverse as South Africa and New Zealand. Another is accessibility to talent, so companies in Silicon Valley can hire engineers and computer scientists from India and elsewhere. This has resulted in the influx of foreigners in the vast majority of metropolitan cities around the world giving rise to multilingual communities. [ Read More ]
09/29/2014

Contact Center Solutions Week in Review: Capgemini on Shopper Journeys and Role of Social Media

A good way to characterize this week in the Contact Center Solutions Community is that there was a lot of sage advice to be gleaned. We also saw a projection as to how significant the cloud would be on contact center transformations and the fact that even Apple had its contact center a bit over-whelmed thanks to demand for the new iPhone 6s. [ Read More ]
09/27/2014

Contact Solutions Presents My:Time Customer Service Portal

Customers are not only demanding from their businesses that their brands offer multi-channel customer support experiences, they are also demanding that those experiences be fluid, and any deviation, anything the breaks up that user experience into unwanted pieces, can tarnish brands in their customers' minds. [ Read More ]
09/26/2014

Capgemini Report Finds Digital Consumer Engagement is Important and Growing, Questions Role of Social Media in Shopper Journeys

There is a constant drumbeat in support of omni-channel experiences when it comes to retailers looking to use the latest technology to seamlessly integrate the physical and virtual worlds to provide shoppers more compelling experiences. This is certainly an inexorable trend, but according to the release of the second edition of consulting firm Capgemini global report on such matters, "Digital Shopper Relevancy Report", there are some surprises that retailers literally and figuratively need to ta… [ Read More ]
09/26/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!