Contact Center Solutions Featured Article

Konftel Announces Avaya Compliance for SIP Based Conference Phone

March 30, 2009

Swedish conference phone maker Konftel AB has announced its first SIP based conference phone, the Konftel (News - Alert) 300IP, is now compliant with Avaya Communication Manager 5.1 and SIP Enablement Services 5.0 solutions from Avaya.

In September last year, TMCnet had reported the launch of Konftel 300IP, which boasts innovative features such as local five-way calling, ring pre-programmed groups, Web-based configuration of contacts and settings, as well as call recording on SD memory card.
The Konftel 300IP is the perfect solution for conducting phone meetings with wideband sound quality. The solution is also suitable for large meeting rooms as it can be expanded with microphones, a wireless headset or connected to a PA system. Powered by SIP (RFC 3261), the Konftel 300IP also supports Power over Ethernet.
"Surveys indicate that there is an increase in the number of teleconferences because of the time-saving, economic and environmental benefits they offer. An increasing number of companies are replacing their legacy PBX (News - Alert) with IP telephony in order to save money and be able to coordinate communication. For them, the Konftel 300IP will be of great interest," said Peter Renkel (News - Alert), CEO at Konftel.
Konftel AB is a Gold member of the Avaya DevConnect program. The program is directed towards the development and marketing of third-party products that interoperate with Avaya (News - Alert) technology. Being a Gold partner, Konftel is entitled to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.
"By offering compliance testing to the many innovative companies like Konftel AB who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "They are able to use Unified Communications (News - Alert) to connect employees and customers to information from wherever they are, over whatever device they have available - getting more out of their multivendor network and delivering new value to their bottom line."
An undisputed leader in enterprise communications systems, Avaya has a proven track record in providing unified communications, contact centers, and related services to organizations across the globe. Over a million enterprises globally, including most of the FORTUNE 500 have deployed Avaya’s Intelligent Communications solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes.  

Divya Narain is a contributing editor for TMCnet. To read more of Divya’s articles, please visit her columnist page.

Edited by Tim Gray

Article comments powered by Disqus

Related Contact Center Solutions Articles

When it comes to Contact Center Agents 'Mind the Gap'

As content curator and contributor to the Contact Center Solutions Community, part of my function is to review information and insights from around the Web and illuminate them to our readers. In this regard, I would like to recommend an insightful posting from IT-Online titled, "How to differentiate customer experience." [ Read More ]
10/30/2014

Survey: Deloitte Optimistic for Increased US Holiday Spending

Professional services firm Deloitte, which completes financial advisory surveys, has released the annual holiday shopping survey for nearly three decades. This year's survey, the 29th annual, shows that U.S. shoppers are optimistic entering the season for giving, which also happens to be the season for shopping. [ Read More ]
10/30/2014

Dialing for Votes

Depending on how you feel about such things, next-generation predictive dialers have become an integral, dare I say "must have" capability for political campaigns. Indeed, with the U.S. elections only days away, anyone living here not only is more than aware from watching TV that the "get out the vote" efforts are already in full swing as the airwaves are saturated with ads, but this has become that time of year when caller ID and answering systems are a godsend. [ Read More ]
10/30/2014

Survey: Mobile Experience Trumps Brand Loyalty Among Gen Y, Millennials

Retailers be warned - brand loyalty counts for less and less among younger consumers, who are likely to head to competitors if their mobile experience isn't what they think it should be. [ Read More ]
10/30/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!