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Contact Center Solutions Analysis Featured Article
October 20, 2008
CRM Seller Sage Gives President's and Chairman's Partner Awards
By David Sims, TMCnet Contributing EditorSage Software (News - Alert) has announced its President's Circle and Chairman's Club for 2008, two annual programs honoring what Sage officials say are the company's top-producing business partners.
"The results these business partners have achieved are impressive," said Nina Smith, Sage Software president, Business Management Division. President's Circle and Chairman's Club winners "truly deserve the honors," says Doug Meyer, Sage Software president, Industry & Specialized Solutions Division.
Last month, Sage announced that the latest versions of its Sage Accpac ERP and Sage MAS ERP enterprise resource planning and accounting systems won top rankings in The CPA Technology Advisor's annual Review of Mid-Range Accounting Systems.
Reviewer Mary Girsch-Bock awarded 5-Star overall ratings for Sage Accpac 200 ERP 5.5 and Sage MAS 90 and 200 ERP 4.3. Both products are components of the company's new Extended Enterprise Suites launched earlier this year.
"These performances demonstrate how our products continue to address the needs of our business customers," said Himanshu Palsule, Sage Software executive vice president and general manager, Strategic Products, Business Management Division.
More than 82 Sage Software Business Partners earned the company's President's Circle designation for the company's 2008 fiscal year, which ran from October 1st, 2007 to September 30th, 2008. The top five, in alphabetical order, are Accordant Company of Whippany, New Jersey, Alliance Solutions Group of Brandon, Florida, Blytheco of Laguna Hills, California, Infinity Info Systems Corporation of New York City and MIS Group of Dallas.
Twenty Chairman's Club members were also determined based on their performance during the company's 2008 fiscal year. This designation recognizes Sage Software Business Partners who develop "an exceptional level" of new business with Sage Software, as defined via sales and marketing programs.
Chairman's Club members receive a variety of benefits and attend an annual business retreat with Sage Software executives.
There are three new awards given in 2008 for Sage Software Business Management Division Business Partners or Certified Consultants who have "garnered President's Circle status by achieving the highest Net Promoter Scores from their clients in the Division's new Customer Loyalty Project contest," according to Sage officials.
The inaugural winner in the Customer Relationship Management category was Gold Coast Advisors of Chicago, for Mid-Market Accounting Solutions it's Howard & Company of Raymond, New Hampshire and for Entry-Level Accounting Solutions it's Phase One Computing, Pompano Beach, Florida.
In August, TMC's (News - Alert) Anamika Singh reported that Sage Software, the North American business of The Sage Group, entered into an agreement with CompuPay, a vendor of outsourced payroll services, to provide co-branded payroll services for Sage Software customers, including those using Peachtree Managed Payroll.
The agreement was seen at the time as a way for Sage to deliver improved services for its payroll services customers, and let its Employer Solutions business re-focus on what it perceives as its core strength -- delivering HRMS software for small and mid-sized businesses (SMBs) in North America.
Introduced in 1999 by author Fred Reichheld, Satmetrix Systems, Inc., and Bain & Company, Net Promoter is a methodology using a scoring process to determine which customers would highly recommend a product, service or company, and then a percentage is computed based upon the scores achieved to determine the final Net Promoter Score.
David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Stefania Viscusi