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Vivint wins Confirmit ACE Award

May 19, 2014

Vivint, a home automation services provider in North America, was recently recognized with the Confirmit ACE (Achievement in Customer Excellence) Award. The company was recognized for its excellent customer service. 


Vivint's in-house staff monitors customers' systems 24 hours a day throughout the year and provides all ongoing technical and account support. In addition, Vivint trains and employs more than 700 field technicians stationed throughout the company's service area, which covers the U.S. and Canada.

“An integral part of Vivint’s success is our commitment to customer service,” said Steve Dixon, Vice President of Customer Experience and Operations at Vivint. “We strive for every employee to have a customer-focused mentality, no matter their position. It is an honor to receive these awards, and we look forward to providing years of quality service for our customers.”

Vivint services are delivered through a technology-based platform that integrates a wide range of wireless features and components to provide simple, affordable home security, energy management, home automation and solar solutions. Recently, the Daily Herald named Vivint the number one home security and home automation company in Utah County. Vivint has over 13 years of experience and supports more than 800,000 customers throughout the United States and Canada.

In 2013, Vivint Security was ranked second overall in the list of this Best Do It Yourself Security Systems by SecuritySystemReviews.com. The list was published to help consumers make the right decision when employing a security system. According to SecuritySystemReviews.com's Vivint Security review, the company was named the "hippest" home security company in the market today and it even got better with its DIY security systems.

Also, the company was honored as a finalist of the 2013 SAMMY (Sales and Marketing) Awards for "Installer of the Year" among large companies with more than 200 employees. The recognition further built Vivint's strong reputation as a home security installer and customer service provider.





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