Mylo Solutions, a provider of the Cloud/SaaS-based MyloTEAM solution for the Enterprise Training and Learning, has entered into a strategic partnership with Global Social that will integrate the SocialWorld platform to provide customers with an integrated Private Social Business solution.
The combination of capabilities will enable customers to extend their offerings with a private social business platform for greater engagement with their students and learners, helping businesses or Learning & Development organizations to, as the partners state, “Be more effective, productive and engaging.”
The SocialWorld platform utilizes familiar social business functions—like searchable directories, user/member profiles, extensive group capabilities, threaded discussions and internal messaging—to enhance learning, communication and collaboration.
For its part, Mylo's flagship Cloud-based product, MyloTEAM—Training and Events Administration and Management—is a highly configurable SaaS platform that is optimized for Training Program Management, Certification and Reporting. In addition, it has a variety of 3rd Party Connectors that can enable organizations to standardize and integrate student/attendee and financial data with the organization's CRM, Financial, ERP, Webinar-type online systems and LMS systems.
“MyloTEAM is the first Online Class & Training Administration and Management solution provider to offer an integrated and extended social business platform. This platform enables Training organizations to create a private social business network devoted to enhancing the learning experience and to increasing student engagement, retention and satisfaction; this will drive greater learning efficiencies and business results,” says Michael McNally, CEO at Mylo Solutions. “Mylo customers can leverage this integrated functionality not only to improve external training programs for their Users, Clients, and Partners, but also to enhance their internal programs – regardless of the learning modality – which makes the combined Mylo and SocialWorld solution ideal for businesses with high knowledge demands such as Healthcare, Hi Tech, Manufacturing, Retail, and Financial Services.”
“We are excited to offer the SocialWorld platform to Mylo and MyloTEAM users. The social business functionality will undoubtedly empower businesses and training organizations to improve the way they deliver training, provide education, communicate and collaborate,” says Lauri Kober, President at SocialWorld. “SocialWorld offers companies of all sizes an enterprise private social business solution that leverages social technologies to drive tangible business results.”
Given the rapid pace of technologic change, including in contact centers, a premium has been put on training as a critical component for improving operations and enabling the enhancement of customer experiences. And, being able to use all of the “social” capabilities to increase skills is key. In this regard, the new integrated solutions of these partners are clearly of note.