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RevChain Solutions Extends Professional Services and Support Contract with Empresa de Telecomunicaciones de Bogota

January 09, 2014

RevChain Solutions, a wholly owned subsidiary of Windstream, recently announced the execution of a three-year, professional services and support contract extension with Empresa de Telecomunicaciones de Bogota (ETB). The contract which is valued at $5 million, will serve to further build on the collaborative relationship which both companies have shared over various projects spanning more than ten years. ETB's technical staff carried out a comprehensive search for both vendors and products prior to zeroing on RCS for delivering it with advanced range of billing solutions.


In a release, Bill Woodruff, regional vice president of sales for RCS said, "The execution of this contract is another testimonial to the partner relationship and mutual professional respect we share with ETB. This relationship continues to strengthen as a result of our collaboration on projects for more than ten years, with RCS consistently demonstrating a high level of support throughout the history of this partnership."

RCS specializes in delivering billing, customer care and account management solutions over the RevChain platform to a global network of service providers spanning different industries. Across the various industries served by the company, RevChain has established its position as an advanced rating and pricing engine. Using RevChain, customers can address any discounting or contract T&C pricing needs. Adding to its popularity is its ability to quickly process high volumes of data, invoices and transactions via its distributed processing system - Internet Integration Architecture.

Steve Bentz, manager of support for RCS said, "Since the initial award, RCS has continued to provide exceptional support, addressing all of ETB's requirements as the business expanded into other areas of communications. RCS has proven that with an excellent product and a talented support and development team with an unbelievable 'can do' attitude, issues such as language or geography have virtually no impact on the quality of the solutions or support provided to ETB."

Established on Aug. 28, 1884, ETB has the distinction of being the second telephone company in the world. Since then, the company has expanded and grown and is a major contributor to the growth of Bogota and Colombia. ETB essentially serves customers in Bogota; the company however, is also active in eight other regions across Colombia. 




Edited by Cassandra Tucker



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