Contact Center Solutions Featured Article

Interactive Intelligence Appoints Mervyn Gomez as Communications-as-a-Service Sales Executive

February 21, 2013

Industry veteran Mervyn Gomez recently joined Interactive Intelligence (News - Alert) as a Communications-as-a-Service sales executive.

Interactive Intelligence is a provider of unified business communications solutions for contact center automation, enterprise IP telephony and business process automation.

Prior to joining Interactive Intelligence, Mervyn worked for Sony Mobile Communications. There, he held several roles over a four-year period, including pre-sales consultant, technical account manager and product manager. He also served at LG Electronics as a technical sales engineer.

In addition to this, he worked as a network designer at Telstra (News - Alert) and sales consultant at Dell.

"Mervyn’s appointment signifies the rapid growth the local business has encountered over the last couple of years and solidifies our increased commitment towards our ever-expanding customer base in this area. We are very excited to have him on board,” Interactive Intelligence's managing director for Australia, New Zealand and the Pacific, Brendan Maree, said in a statement.

Academically, Mervyn holds a Masters of Telecommunications Engineering and a Bachelor of Engineering, majoring in Telecommunications and IT from the University of New South Wales. In his undergraduate degree, Gomez graduated with First Class Honors.

Founded in 1994, Interactive Intelligence has approximately 3,000 customers worldwide. The company is among Software Magazine's top 500 global software and services suppliers, and is ranked among Network World's (News - Alert) top 200 North American networking vendors.

In related news, TMC recently announced that Interactive Intelligence has joined the exciting lineup of Platinum Sponsors of ITEXPO Miami 2013. ITEXPO Platinum Sponsors include AudioCodes (News - Alert), NETXUSA, Interactive Intelligence and Sansay.




Edited by Braden Becker

Article comments powered by Disqus

Related Contact Center Solutions Articles

Interactive Intelligence Foundation to Raise Funds for At-risk Youth

Interactive Intelligence Foundation fund raiser for at-risk youth to feature IndyCar driver Ed Carpenter. [ Read More ]
08/22/2014

Australian Consumers Vent more online about Poor Customer Experiences

Australian consumers are more inclined to express their customer service views online than those in UK and US. [ Read More ]
08/22/2014

Interactive Intelligence Campaign Donates Over 500 Goats to Impoverished Communities

In late 2011, customer experience solutions provider Interactive Intelligence launched a very interesting campaign to get executives to speak with their sales people. In conjunction with international charity Oxfam, if you met with Interactive Intelligence, Oxfam would donate a goat to a needy family in an impoverished community in one of the many developing world countries where it operates. [ Read More ]
08/21/2014

What To Do When Your Customer Experience is Unsatisfactory

Ever since the recording by an angry Comcast customer of his less-than-wonderful attempt to just cancel his cable service went viral a few weeks ago, the Internet has been flooded with similar recordings. [ Read More ]
08/21/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!