A New Approach to Business Process Automation
The Intelligent
Contact Center Solutions
Security Considerations
For an IP PBX and Contact Center Solutions
Application Server
Recording and Quality Monitoring
for Regulatory Compliance
INTERNET PROTOCOL COMMUNICATIONS ON THE BRAIN
Research Report All-in-One versus Multi-Point Contact Center Solutions Solutions
Security Considerations For an IP PBX and Contact Center Solutions
Archived: More Money & More Work:
Why Am I Keeping This?
Archived: Harnessing Loyalty-Producing Customer Feedback Using Your IP Communication Solution
Archived: The Transition to VoIP: Five Business Signs that Indicate it’s Time
Archived: Remote Agents: Taking Full Advantage of the IP Contact Center Solutions Contact Center Solutions Analysis Featured Article
June 24, 2008
Autonomy's Merido Records Management Picked by Extract Technology
By David Sims, TMCnet Contributing EditorAutonomy (News - Alert) Corporation, a vendor of infrastructure software, has announced that Extract Technology, which sells containment systems for the pharmaceutical, chemical and biotech markets, has implemented its Meridio records management product to help "improve compliance with current regulations," among other tasks.
The Extract Technology system can now be integrated with third-party collaborative software and business applications, such as enterprise resource management (ERP) and computer aided design (CAD) systems. Meridio partner Kainos was the systems integrator for the project.
Extract Technology has customers in more than 50 countries, including AstraZeneca, GlaxoSmithKline and Pfizer, as well as a host of generic manufacturers. Based in the United Kingdom, Extract works in a number of highly regulated industries, and is required to store and manage approximately 200 to 2,000 records for each project that they handle.
Autonomy Meridio's records management product, Autonomy officials say, lets Extract store a variety of documents that range from contract details to design, testing and maintenance records, and "a wide range of file formats from e-mails and Microsoft (News - Alert) Excel spreadsheets to project plans, CAD drawings, and other graphical presentations."
"Dealing with the ever-growing volume of electronic documents within enterprises has become one of the major challenges for worldwide IT and Legal departments," said Nigel Hutchinson, CEO of Autonomy Meridio.
Earlier this month Autonomy announced that the Bibliotheque Municipale de Lyon, the second largest library in France, had selected Autonomy's Pan-Enterprise Search technology to improve its online information system.
The library's 2.5 million annual users will "be able to access and retrieve all electronic library records from anywhere in the world," while also "sharing knowledge and expertise through the library's public Web site, http://www.bm-lyon.fr," Autonomy officials say.
The technology is expected to allow Bibliotheque Municipale de Lyon's users to find information faster and more conveniently than was previously possible. With Autonomy's Intelligent Data Operating Layer even "the most unskilled searchers," bibliotheque officials say, "will be able to find the exact information they are looking for, saving considerable time."
David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP
Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse (News - Alert).
INDUSTRIES



