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transcosmos Unveils Fourth Call Center in Sapporo City

December 12, 2012

Transcosmos, Inc. had launched a call center known as "Marketing Chain Management Center Sapporo Odori-Kita" in the city of Sapporo on September 1 this year. The site, which is the fourth one unveiled by the organization in the city, is now ready for operations.

transcosmos already has three call centers located in the city of Sapporo, namely MCM Center Sapporo Odori-Minami, MCM Center Sapporo Odori-Chuo, and MCM Center at the Sapporo train station. All the call centers, including the most recent addition, along with the onsite system will be used by transcosmos for offering call center services.

The organization decided to open the fourth call center in light of the rise in current business and acquisitions of new clients.

MCM Center Sapporo Odori-Kita is situated in the core of Sapporo’s business market, right at the corner of Ekimae Dori (Street) and Kita Ichijo Dori. Located at a walking distance of five minutes from both MCM Center Sapporo Odori- Minami and MCM Center Sapporo Odori-Chuo, the call center also accommodates “Work it! Plaza Sapporo.”

A comprehensive assortment of employment data, from the permanent openings at transcosmos to contract/temporary and part-time openings, are offered at Work it! Plaza Sapporo. In-depth data related to the several services offered by transcosmos is therefore available to all, allowing employees at the call center to work harmoniously with each other in the arenas of recruiting and business.

Career seminars and conferences are held at Work it! Plaza Sapporo especially for four-year college/university and community college students and housewives seeking communicator openings. A thorough working of the call center operations is also showcased at the facility.

MCM Center Sapporo Odori-Kita is located at Takeda Resona Building, 1-2, 4-Chome, Kita Ichijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido. With an area of 979.63 square meters, the center houses 300 workstations.

A major source of call center services in Japan, transcosmos boasts at least 12,000 work stations. The latest call center is the 23rd site operated by transcosmos in Japan.

There’s a rising requirement for transcosmos to extend business over numerous centers in the past few years, mainly from a Business Continuity Plan perspective. 

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Edited by Braden Becker

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