Contact Center Solutions Featured Article

Interactive Intelligence Foundation Accepting Grant Applications from Not-for-Profits for At-Risk Youth

October 16, 2012

The Interactive Intelligence (News - Alert) Foundation, the charitable arm of Indianapolis-based unified communications and contact center solutions provider Interactive Intelligence, is now accepting grant applications from not-for-profit organizations seeking funding to help at-risk youth. The Foundation says it plans to review proposals that meeting the following criteria: how the requesting organization’s mission aligns with the Interactive Intelligence Foundation’s mission, the organization’s emphasis on science and technology and the impact the project will have on at-risk youth.

Requests for funds are being accepted immediately through Nov. 16, 2012 at 5:00 p.m. EST. Decisions will be made and announced by Dec. 14, 2012 and funds for not-for-profits chosen will be distributed in 2013.

The Interactive Intelligence Foundation was formed in 2010 by global provider of business communications solutions, Interactive Intelligence Group Inc. The Foundation is a not-for-profit corporation that’s mission is to utilize available resources and funding to foster life improvements for at-risk youth.

The Foundation currently serves charities such as the Julian Center, which supports victims of domestic violence, sexual assault and other life crises; FIRST (for Inspiration and Recognition of Science and Technology), a science-based youth foundation; and the American Red Cross. Through the latter, the Interactive Intelligence Foundation contributed $50,000 to help in the devastation caused by the tornados that hit southern Indiana this spring. The Foundation also sponsors inner-city back-to-school backpack kit program s that distribute supplies to school districts in Indianapolis, Los Angeles, Detroit and Jacksonville, Florida.

Not-for-profit groups interested in applying can find more information here.




Edited by Rachel Ramsey

Article comments powered by Disqus

Related Contact Center Solutions Articles

Interactive Intelligence Named a Top 10 Place to Work for in Indianapolis

It seems like the end of the year needs to get here faster. The reason is Contact Center Solutions Community sponsor Interactive Intelligence may run out of space at its headquarters in Indianapolis, IN because of the recognition the company has received in just the past few weeks. [ Read More ]
12/16/2014

Frontier Communications Adding to Bi-Lingual Customer Service

As has been noted in several postings in TMCnet's contact center solutions community, being able to offer multi-lingual, but importantly in the U.S. bi-lingual customer care with Spanish as the second language, has become critical in almost every vertical market. Indicative of this is the announcement from TMC's home state, dominant service provider Frontier Communications has announced it will add 25 employees to its Connecticut contact center. The reason for the expansion is to provide support… [ Read More ]
12/15/2014

Rush Enterprises Grow Dealership and Contact Center Network

One of the reasons the contact center solutions business has been and will continue to be robust is rather obvious, i.e., as companies grow they need to grow their ability to provide great customer experiences both physically and virtually. An example of this comes from Texas-based Rush Truck Centers (RTC), the dealership arm of $3.4 billion conglomerate Rush Enterprises. It has announced that not only is it expanding its footprint in Florida and Texas, but at the same time it will be adding to … [ Read More ]
12/15/2014

Contact Center Solutions Week in Review: Interactive Intelligence, Google and Avaya

Contact Center Solutions Community news and ingights including the growing importance of WebRTC. [ Read More ]
12/13/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!