Contact Center Solutions Featured Article

MyAssist to Deliver Live-Agent Concierge Services to ESCORT Live Users

August 23, 2012

MyAssist, a live-agent concierge service for individuals and companies, signed a new partnership with ESCORT, a manufacturer of high-performance radar and laser detectors, through which MyAssist will deliver live-agent concierge services to ESCORT Live users.

Drivers are slated to have easy access to best-in-class radar protection and personal concierge services from the combined offerings of MyAssist and ESCORT.

MyAssist claimed that renowned organizations around the globe trust its services to connect their employees, members and customers to the resources and solutions they need. Its connected network of resources provides the reliability of incomparable corporate support.

The company added that a customized MyAssist program is the ideal way to improve loyalty and differentiate one’s company in today’s competitive environment.  

ESCORT Live supposedly equips drivers with advanced information picture of their driving environment, and offers them advanced, real-time radar and laser ticket protection by using live, cloud-based threat and information sharing among millions of smartphone app users.

“We operate under one simple premise: provide our customers with the best products and services period,” said John Larson, president and CEO at ESCORT. “By teaming with MyAssist and offering our customers industry-leading personal concierge services in addition to our award winning radar and laser ticket protection, we continue our commitment to offer our customers the best driving experience available anywhere.”

Some of the MyAssist services are: travel info and research, event information and ticketing, worldwide concierge services, emergency and medical assistance, access to one-touch roadside help, translation and interpretation services, and more.

MyAssist exclaimed that the partnership with ESCORT should offer drivers a convenient and safe way to get the information and personal assistance they need, at the time they need it most.

Related news reports MyAssist provided live operator assistance to Ford SYNC Services registered users, and offered Live Agent services to victims of natural disaster.


Want to learn more about the latest in communications and technology? Then be sure to attend
ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

Article comments powered by Disqus

Related Contact Center Solutions Articles

Looksery Enables Face to Face Communication Capabilities for Call Centers

Now call centers can handle calls face to face (though avatars) with their customers. Looksery, a company that provides face tracking and modification technologies for real-time video messaging, has made its unique technology available for call centers. This software takes the call center communication to the next step by providing the much needed personal visual interfaces to the entire call process. [ Read More ]
08/01/2014

China Mobile Jiangsu Selects Nuance Communications

China Mobile Jiangsu Branch has selected Nuance's speech and Natural Language Understanding (NLU) technology as to enhance the experience of callers who need service support from the company. [ Read More ]
08/01/2014

Israel HFC Call Center Fields Citizen Concerns Amidst Rocket Fire

The Home Front Command call center is a bastion of safety and information for Israeli residents in this current time of fighting with groups such as Hamas and the rocket fire pummeling the country. [ Read More ]
08/01/2014

Acqueon U-Nexis Now Integrates with UCCX 10.5

Acqueon Technologies is a developer of software solutions for the customer collaboration industry. The company recently announced the availability of its U-Nexis, an outbound solution for the new Cisco Unified Contact Center Express 10.5 platform. [ Read More ]
07/31/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!