Contact Center Solutions Featured Article

TIME dotCom Berhad Implements CallidusCloud's CPQ and Sales Enablement Platform

August 20, 2012

TIME dotCom (News - Alert) Berhad (TIME), a Malaysian provider of fixed-line telecommunications network and solutions, deployed CallidusCloud’s Configure Price Quote (CPQ) and Sales Enablement Platform solutions to maximize its sales success and drive performance across all channels.

CallidusCloud, a provider of solutions for sales effectiveness and cloud computing, explained that its Configure Price Quote (CPQ) SaaS (News - Alert) and mobile solution simplifies users’ quoting and selling processes – making it easy to produce accurate quotes and proposals quickly and easily with the optimal combination of products, options, and services on their own terms, at the right price, in the right timeline.

Users can acquire the CPQ solution as part of the CallidusCloud’s sales and marketing suite that is offered to drive enterprise engagement, sales performance management and sales effectiveness across the sales cycle and the solution makes it happen by using a multi-tenant cloud software.

Designed for a social, information-driven world, the CallidusCloud mobile Sales Enablement platform delivers out of the box solutions to make it easy for users’ sales force and channels to collaborate in real time so they can sell more effectively – anywhere, anytime.

“We are delighted to welcome TIME onto the CallidusCloud platform. CPQ and Sales Enablement are extremely valuable to an organization with multiple sales teams and channels. TIME will derive much benefit from our considerable telecommunications experience and the fact that we are the only provider in the market able to offer this combination of solutions. Subscribing to these solutions from one single provider offers significant advantages over dealing with multiple disconnected offerings”, commented Jimmy Duan, senior vice president of international sales at CallidusCloud, in a statement.

TIME hopes to accelerate the delivery of complex solutions by leveraging the solutions it has deployed from CallidusCloud and also expects to realize a significant difference in customer satisfaction as it builds and delivers customized products much faster to meet each customer’s requirements.



Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence Lync Integration

The Contact Center Solutions Community continues to grow in terms of both jobs and the reach of community interests as this week's news highlights. [ Read More ]
10/25/2014

Case Study: A Web-based Forecasting Solution for Sizeable Contact Centers

Technological advances over the past decade have led to an explosion of data. Companies across all industries are working hard to learn how to harness this data to improve their business operations and run more efficiently. This is the same story for the contact center solutions community - using data effectively can help with workload management and staffing optimization. The case study below demonstrates how two companies, Fourworkx and Shinetech Software, worked together to move workforce man… [ Read More ]
10/24/2014

Westpac Relies on Teradata Insights to Enhance Customer Experience

Australian bank Westpac selects Teradata solutions to get better insights for improving customer experience. [ Read More ]
10/24/2014

No Missing Links with Interactive Intelligence Lync Integration

There can be little denying that the Holy Grail for enhancing customer experiences is to absolutely ensure that the right people have the right tools at the right time to efficiently and effectively respond to customers in real-time. This is the reason so much attention and investment by vendors and their customers alike is being placed on omni-channel capabilities. [ Read More ]
10/24/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!