Contact Center Solutions Featured Article

August 10, 2012

Jason R. Howe Appointed as Vaporstream's CEO


Vaporstream announced that Jason R. Howe will be its new president and CEO, while Kenneth Woods will be its chief operating officer. Both Howe and Woods bring 50 years of collective experience to the company’s new leadership and direction.

Howe is supposed to drive the company's growth and profitability by executing its mission to deliver solutions that provide organizations a universal re-cordless platform for safe digital communications, while Woods responsibilities include all areas of product engineering, world-wide sales, channel management, client relationships, and day to day operational functions.

With new leadership and new direction, the company recently opened offices in the Willis Tower in Chicago.

“Vaporstream is the only truly recordless digital communications system in the world. Our disruptive technology is not only gaining significant traction in its current target market, but its ancillary market potential is virtually limitless. Our patented, breakthrough technology offers a responsible communication channel for an executive that helps protect a company's intellectual property, reputation and bottom line. Vaporstream makes it safe to hit send again”, exclaimed Howe, in a statement.

Howe has over 20 years of experience in managing revenue generation and directing operations at a variety of companies and was previously the CEO of Awarepoint Corporation and was supposedly instrumental in making Awarepoint one of the top places to work in healthcare.

Woods has over 25 years of experience in managing enterprise software sales, marketing and operations organizations and previously was the vice president of client operations in Awarepoint and has held various positions with both public and private software companies, including Axs-One, Connecture, Creekpath Systems, Selectica (News - Alert) and Parametric Technology (PTC).

“Vaporstream is pioneering a new model for electronic messaging and positioning itself for growth in the sector. I'm looking forward to the future. We've got a great team, and I'm excited to see what we can do”, added Woods.




Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.




Edited by Brooke Neuman


Related Contact Center Solutions Articles

    Contact Center Solutions Week in Review

    The Contact Center Solutions community certainly had a variety of news on several different fronts this week regarding new solutions, customer implementations, recognition, etc. However, before getting to the news this week, I actually would like to start by pointing everyone to two articles I authored. [ Read More ]
    05/25/2013

    Indosoft Boosts Q-Suite ACD's Ability to Retain Calls in the Event of Server Faults

    If you run a mission-critical call center and one of your servers goes down, so you risk dropping that very important call? Given the number of serious storms that have battered the U.S. in recent years, more and more call centers might be said to be mission-critical: emergency services call centers, utility customer support, 411 information call centers and insurance companies are just some of the organizations that get busy under high-pressure circumstances. [ Read More ]
    05/23/2013

    How to Really Improve Customer Experiences, REALLY!

    In the last several weeks as a result of the Interactive Intelligence Interactions 13 event, and a variety of industry developments, I have been exposed to not just to the latest and greatest in contact center solutions. It has also been my good fortune to interact with some very knowledgeable people from across the broad spectrum of community stakeholders-customers, resellers, channel partners, industry analysts-literally from all over the world. What they all have in common is an intense focus… [ Read More ]
    05/23/2013

    iPhonik to Open Sri Lanka Contact Center for Asian Alliance Insurance

    iPhonik has signed a deal to open a contact center in Sri Lanka for Asian Alliance Insurance (AAI) which will now employ local Sri Lankan agents. [ Read More ]
    05/23/2013

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources