Contact Center Solutions Featured Article

A New, Cost-Effective, AMTELCO XDS VoIP Board

May 12, 2008

May 12, 2008 – AMTELCO has for many years been known for its hardware and software found in call center communication systems, software applications and XDS technologies for call centers, contact centers, healthcare facilities, higher education facilities, executive suites and developers. The XDS CTI Boards Division in was formed in Madison, Wisconsin in 1980, which designs, manufactures, and markets telephony interface boards, conferencing boards, multi-chassis interconnection boards, BRI boards, and analog port boards in various formats (MVIP, SCSA, H.100 PCI, and H.110CompactPCI ( News - Alert)). Amtelco XDS also modifies these boards for special applications. The last time Yours Truly visited AMTELCO in Madison, Jim Becker, Vice President of Sales and Marketing and Director of XDS division and I went on a side-tour of Frank Lloyd Wright’s Monona Terrace convention center, part of a civic center concept for Madison, designed in 1958 but finally built and open to the public in July of 1997.


In any case, AMTELCO XDS has announced the XDS VoIP Board. It has been designed to function as a cost-effective H.100 and T1/E1 TDM-to-VoIP gateway (the H.100 bus ended the “bus wars” that existed between NMS Communications’ MVIP and Dialogic’s (News - Alert) SCSA in the 1990s). The XDS H.100 PCI VoIP board allows for 96 to 600 concurrent VoIP sessions, depending on the DSP configuration.

The XDS VoIP board also includes two 1 Gigabit per second Ethernet ports, and four T1/E1 ports with ISDN PRI, ISDN 30, and Q.SIG protocols available. The board currently supports the following encoding protocols: G.711, G.723, G.729A, G.729B, G.729A/B (News - Alert) and G.726.

The XDS VoIP board encodes/decodes, packetizes, and routes data between the T1/E1 or H.100 bus, and either of the two Ethernet ports. Common Ethernet features are supported.

Software drivers are available for Microsoft (News - Alert) Windows, XP, NT and Server, Linux, UnixWare, Solaris, Gentoo Linux 2006.0 (kernel 2.6), and Fedora Core 3 (kernel 2.6) operating systems.

Richard Grigonis is Executive Editor of TMC’s (News - Alert) IP Communications Group. To see more of his articles, please visit his columnist page.

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