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Contact Center Solutions Analysis Featured Article
April 03, 2008
CRM Solutions Company Dovarri to Repurchase 1 Million Shares
By David Sims, TMCnet Contributing EditorDovarri has announced that, during the next six months, members of its management team, led by its president, CEO and its Chief Financial Officer, will purchase up to one million shares of Dovarri Common Stock at prevailing market prices at the time of purchase.
Company officials say confidence in the stock is partly the result of the recent endorsement of Dovarri's CRM software, Orizon, received from Errin O'Connor, founder and CEO of EPC Group and Microsoft's (News - Alert) leading SharePoint expert. O'Connor is the author of SharePoint 3.0 Inside Out, Microsoft Press, 2008.
Many Fortune 500 companies are moving their information management systems onto MS SharePoint, including Dell, Hewlett-Packard (News - Alert), Boeing, ExxonMobil, Ford, Lockheed Martin, Merk and UBS.
Dovarri officials claim that this foundation "positions Orizon as the sole CRM software that completely integrates with MS Office and all other Microsoft business management systems."
O'Connor sells custom products built on SharePoint. He has executed more than 60 deployments, including a number of Fortune 500 companies. His company partners with Dovarri, with O'Connor assisting in the rollout of SharePoint-based Orizon, Dovarri's CRM software.
"SharePoint is the most powerful platform available, and Dovarri is the first company to take full advantage of all of its capabilities," said O'Connor. "We are frequently asked by our clients to recommend a good CRM, and until now, we haven't had an answer. Now we do — it's Dovarri Orizon."
"We chose SharePoint for the same reasons these Fortune 500 companies are choosing it — it delivers flexibility and power," added Geary Broadnax, Dovarri President and CEO.
EPC Group consults with companies for document management and staff collaboration. The firm designs, implements and manages SharePoint products for organizations. EPC Group has implemented some of the world's largest SharePoint deployments. Several long-term clients include Microsoft, Dell, HP, ExxonMobil and Boeing (News - Alert).
Earlier this month Dovarri announced what company officials are calling "a major expansion" into the European market via a signed agreement to resell its Customer Relations Management (CRM) software through London-based sales training and support provider Winning By Design.
Dovarri focuses on the small and medium-sized business sectors. It differentiates between CRM and SFA by saying "CRM software develops stronger customer relationships by identifying and managing customers' needs, SFA regulates the sales cycle by automating sales tasks, managing customer interactions, and analyzing sales forecasts and performance."
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP
Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Best Practices for Deploying a Virtual Call Center: Tips, Techniques and Best Practices, brought to you by LiveOps (News - Alert).
Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Best Practices for Deploying a Virtual Call Center: Tips, Techniques and Best Practices, brought to you by LiveOps (News - Alert). David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.