Contact Center Solutions Featured Article

February 21, 2008

Alpine Access Goes Above And Beyond For National Guard And Reserve

By Tracey E. Schelmetic


Home agent call center service provider Alpine Access today announced that it has been honored with the “Above and Beyond” award from the National Committee for Employer Support of the Guard and Reserve (ESGR).
 
In a ceremony at the company's corporate headquarters in Denver, Alpine Access was presented with the award in recognition of "the company’s outstanding support of employee participation in the National Guard and reserve force," according to the company. Company CEO Chris Carrington received the Patriot (News - Alert) Award for his support of employees serving military duty.
 
The Above and Beyond award is presented in limited numbers to employers at the state and local level who are recognized as having "gone above and beyond the legal requirements for granting leave and providing support for employees serving military duty." The Patriot Award recognizes people who find additional ways to help military personnel on an individual level.
 
David Russell, executive director at Alpine Access and a navy lieutenant, nominated Carrington and Alpine Access in appreciation of the support both have provided to him and his family. Russell has recently been called to active duty and will be departing to Iraq at the end of February.
 
“Supportive employers are critical to maintaining the strength and readiness of the nation’s National Guard and reserve units,” said Fred Fletemeyer, vice-chair for the Colorado Committee for ESGR. ”That is why we are pleased to recognize companies such as Alpine Access that make it a little easier for men and women to serve their country.”
 
Alpine Access joins thousands of employers who have modified current human resource practices to meet the Uniformed Services Employment and Re-Employment Rights Act Law (USERRA). Many companies go “Above and Beyond” with additional support such as continued pay to offset the loss of wages or an extension of heath care benefits to complement coverage provided by the military.
 
For more information, visit www.alpineaccess.com.
 
Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles please visit Tracey Schelmetic’s columnist page.
 


Related Contact Center Solutions Articles

    Is Improperly Used CRM Dragging Your Customer Support Down?

    While companies have been adopting ever more technology to try and support their customers to the best of their abilities - the sales figures for customer support solutions and applications bear witness to this - customers have never been more dissatisfied. Weird? A bit. And it might just be a function of improperly chosen, implemented and used customer relationship management (CRM) solutions. [ Read More ]
    02/14/2012

    VXi Launches UC ProSet for Contact Center Users

    The UC ProSet wired headset designed especially for unified communication users in contact centers and offices has been launched by VXi Corporation. VXi Corporation has improved its unified communication B2B line with this new headphone, the UC ProSet, which incorporates several features for ease and fashion of contact center users. [ Read More ]
    02/14/2012

    TMCnet Contact Center Solutions Week in Review

    It is almost difficult to know where to begin, given all of the interesting contact center activities around the world. However, a great place to begin is with the Editors Choice feature by TMCnet contributor Tracey E. Schelmetic about a terrific webinar sponsored by Interactive Intelligence, "2012: Key Contact Center Trends and Priorities for the Upcoming Year - How you can be read.," The webinar featured Forrester Research principal analyst, Art Schoeller, Interactive Intelligence senior vice … [ Read More ]
    02/11/2012

    Aegis Lands in Magic Quadrant

    Global outsourcing provider Aegis Limited has been named as one of 16 firms in Gartner Inc's 2011 Magic Quadrant for Customer Management Contact Center BPO Worldwide. [ Read More ]
    02/10/2012

[ View all Contact Center Solutions Articles ]

Socialize with us

FREE Contact Center Solutions eNewsletter

Click here to receive your targeted Contact Center Solutions Community eNewsletter.[Subscribe Now]

Industry News

Featured Resources

Contact Center Solutions Glossary of Terms

Press Releases

About the Contact Center Solutions Community

    Welcome to the Contact Center Solutions Community The Contact Center Solutions Global Online Community, Sponsored by Interactive Intelligence, is designed to serve as the industry's premier resource for information and research on Contact Center Solutions technology and deployment strategies.