myDIALS has unveiled its hosted software solution which is designed to provide an interactive display for consistent, timely analysis of operations, productions and business metrics.

The company is positioned as the first performance management solution to effectively link and immediately present operations and business metrics as they change. myDIALS surpasses the capabilities of current dashboard technology and provides an alternative to costly and resource-intensive business intelligence systems.

The combination of business and operational Key Performance Indicators (KPIs) from heterogeneous systems enables myDIALS to deliver on-demand, actionable metrics and associated Key Performance Drivers (KPDs) to optimize decision making, drive aligned behavior and support company goals.

With the myDIALS user interface, each individual user is provided with a consistent set of interrelated metrics that are displayed with contextual visualization to enhance understanding, as well as embedded expertise and guided diagnosis to improve analysis.
 

myDIALS relies on its partner ecosystem to offer vertical industry expertise, improvement methodologies and best practices, which can be customized for a specific company and personalized to individual roles.

While the solution fulfills a need not currently being met by traditional reporting and business analysts, myDIALS also puts the ability to visualize and analyze KPIs directly in the hands of decision makers.

Snap-On Incorporated, a manufacturer and marketer of tools, diagnostics and equipment solutions for professionals, is currently implementing myDIALS for approximately 4,000 users globally. The implementation will support Snap-on’s performance improvement initiatives.

With myDIALS, Snap-on management will be able to view safety and workers’ compensation results, and then compare them to corporate and industry targets. myDIALS is also being used to monitor and enhance the effectiveness of Snap-on’s mobile distribution channel.

“With trusted metrics that provide a consistent look at where we are and where we are going, myDIALS gets us out of the business of constructing metrics and continually writing reports,” said Jeanne Moreno, vice president and Chief Information Officer of Snap-on Incorporated, in a Tuesday statement.

Moreno added: “myDIALS gives us an accumulation of information in an organized way. Safety and workers’ comp have a cause and effect relationship and the combined analysis with the myDIALS solution helps us improve safety and drive lower overall health costs, including disability and medical expenses. The fast deployment, in only a matter of weeks, allowed us to focus on actually using the metrics and results rather than managing a large IT project.”

According to a 2007 MESA International report, titled Metrics for Major Initiatives, nearly half of manufacturer respondents found that departmental metrics are commonly in conflict, as are aggregated metrics.

“Improvement initiatives in and of themselves are not enough. Companies must also implement appropriate best practices and measure business results,” said Julie Fraser, Principal and Industry Analyst, Industry Directions, in Tuesday’s statement.

Fraser continued: “myDIALS’ solution offers decision makers an intuitive, consistent and timely means to collect and display metrics in context, which is a true driver of behavioral change. myDIALS is a fresh approach to performance management, and will be an important solution for helping companies realize the potential of Lean Manufacturing, Six Sigma and Real-time Enterprise initiatives to ensure ongoing improvement.”

“Companies do not currently have an easy way to combine business and operations metrics in order to determine how they’re performing. They turn to spreadsheets, which inevitably lead to conflicting metrics, and rely on business analysts, who prepare static, periodic reports,” said Wayne Morris, CEO of myDIALS, in Tuesday’s statement.

Morris added: “Consistent data leads to aligned behavior. By delivering consistent, trusted metrics in a timely manner, myDIALS is raising the standard on true performance improvement with a cost-effective, easily deployable solution for decision makers throughout the organization.”

Performance management is an important initiative within the organization, yet so many companies lack the means to effectively implement a system that will actually help to monitor and improve processes.

 

With myDIALS, a company has access to a solution that tunes into current processes and attacks specific initiatives to help drive performance. In doing so, the organization can experience a measurable difference and drive ultimate performance.

 

 

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.