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January 23, 2008

CRM for Higher Ed Vendor Jenzabar Reports 'Successful' Sales Year

By David Sims, TMCnet Contributing Editor

Jenzabar, a vendor of CRM-style software and services for higher education, has announced that 2007 was "a successful sales year," with 30 institutions of higher education purchasing new Jenzabar Total Campus Management enterprise-wide products. The vendor said the products are designed to improve enrollment, retention and advancement.


The TCM framework is designed specifically for the higher education market. The institutions selected Jenzabar's flagship enterprise resource planning products, which have a suite of integrated student information and business information management systems.

The vendor's ERP products are Jenzabar CX, offered on the UNIX platform with Java-based user interface, and Jenzabar EX, designed for the Microsoft (News - Alert) SQL Server platform. Jenzabar sells products for higher education business processes, admissions through advancement, and even alumni tracking.

A little over a month ago Jenzabar announced that the Boston-area Roxbury Community College selected Jenzabar's Internet Campus Solution to "help increase enrollment rates." The college also licensed two Jenzabar Constituent Relationship Modules and the Informz Text Messaging product.

By implementing Jenzabar's Internet Campus Solution, a portal product designed exclusively for higher education, Roxbury Community College officials say they hope to increase enrollment rates by creating a stronger Web presence.

JICS is expected to help the college offer online inquiry forms and online applications, which in turn is expected to boost the number of students applying to Roxbury Community College.

JICS will provide Roxbury Community College with a single point of access to a virtually limitless number of communications, Web services, community building, and e-learning applications, the Jenzabarians say.

Roxbury Community College will also implement two Constituent Relationship Modules (Jenzabar CRMs), including CRM Candidate and CRM Student. Jenzabar CRM Candidate is for the admissions process, providing immediate access to a prospects' admission folder, status, and portlets for updating information.

Jenzabar CRM Student enables students to review academic data such as course history, class schedules, GPA and grade reports, unofficial transcripts, and more, allowing students to be self-sufficient and saving time and effort for the administrative staff.

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David Sims is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Today’s featured White Paper (News - Alert) is titled VoIP Doesn’t Require Any Phone Equipment Investment, brought to you by Accessline.


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