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Global Capacity and VSNL Global Services Complete Strategic Sourcing Agreement

January 03, 2008

Global Capacity, one of the telecom industry’s first logistics company, has signed a strategic sourcing contract with VSNL Global Services Limited, a global leader in outsourced carrier operations.



Global Capacity is the operating arm of Capital Growth Systems. The telecom logistics company provides a fully integrated supply chain management system that streamlines and accelerates the process of designing, building and managing customized communications networks.

It offers a comprehensive suite of services to enterprises, systems integrators and carrier customers worldwide. Global Capacity has operational centers in Waltham, MA; Manchester, England and Houston, TX; with offices in Chicago, IL; New York, NY; Minneapolis, MN; and Lisbon, Portugal.

The agreement is expected to help Global Capacity to scale operations through the establishment of an international network operations center (NOC), as well as utilize additional network analyst and provisioning resources.

“A high quality, scalable service delivery capability is critical to support the rapid adoption of our solutions by our expanding global customer base,” Patrick Shutt, chief executive officer for Global Capacity, said in a press release.

“By coupling the resources and capabilities of VSNL Global Services Limited with the core expertise and systems of Global Capacity, we have created a cost effective service delivery capability that exceeds our customer’s expectations both immediately and into the future.”

Located in Pune, India the international operations center would work in conjunction with the Global Capacity network operations center in Waltham, MA, to provide “follow the sun” support for the Company’s increasingly international customer base.

Global Capacity and VSNL Global Services Limited have also signed a Letter of Intent to create a business development agreement that enables each company to leverage the other’s portfolio of offerings to its existing customer base.

“We are pleased that Patrick and his team have chosen VSNL Global Services Limited as their strategic sourcing partner,” said V. S. Shridhar, Chief Operations Officer of VSNL Global Services Limited. “We believe Global Capacity has developed a unique model and has an unrivaled group of talented industry experts that are creating tremendous value in the market. There are strong similarities in how our two companies do business, and VGSL is very well positioned to help Global Capacity successfully manage its rapid growth.”

Anil Sharma is a ContactCenterSolutions Contributing Editor

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